Water Systems Operations Manager

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About the Water Resources Division

The Water Resources Division is comprised of three sections: Municipal Water System South Bay Water Recycling and Operations and Maintenance. The Water Resources Division provides potable water service through the Municipal Water System to the communities of Evergreen North San José/ Alviso Edenvale and Coyote. The Water Resources Division also provides recycled water service through the South Bay Water Recycling system to the cities of San José Santa Clara and Milpitas. South Bay Water Recycling includes 143 miles of pipeline and facilities including four pump stations three reservoirs and Retail Agency Operations and Maintenance activities for over 800 individual customer addition the Water Resources Division also leads water conservation efforts for the City of San José.

Salary Range:
The actual salary shall be determined by the final candidates qualifications and experience. The current annual salary range for the position is $136671.60 - $208722.80.

Position Summary:
Responsible for planning organizing directing and coordinating the daily operations administrative services and maintenance programs of the potable water distribution and/or treatment system. The Municipal Water System operates 24/7 and requires continual designation of a Chief Operator. The Water Systems Operations Manager serves as the backup Chief Operator when the primary designee is unavailable and is on file with the State of California in this capacity.

Key Responsibilities

• Supervise subordinate management and supervisory staff:
  • Prioritize and assign work
  • Conduct performance evaluations
  • Ensure staff training
  • Make hiring termination and disciplinary recommendations
  • Submit recommendations on employee status changes
  • May perform similar work as those supervised
• Direct operations to provide treated water compliant with Municipal Water System standards and drinking water regulations.
• Prepare and implement plans to ensure water quality standards in distribution and treatment systems including system flushing hydrant testing reservoir and groundwater sampling and disinfectant action plans.
• Ensure systems comply with water quality environmental health and safety regulations.
• Ensure compliance with policies and procedures including OSHA California Water Resource Control Board storm discharge air quality and City policies.
• Perform administrative duties:
  • Prepare technical and administrative reports
  • Establish work standards and safe working practices
  • Interpret engineering drawings
  • Record maintenance updates
• Provide budget recommendations manage purchase orders and monitor spending.
• Direct preparation of plans and coordinate activities including pump station shutdowns emergency shutdown incident reports and major distribution system emergencies.
• Use computer systems such as SCADA computerized maintenance management system and radio management tools.
• Monitor pumping energy consumption; recommend procedural changes for efficient energy management; advise on water quality program improvements.
• Inspect treatment facilities and pump stations for reliable operation and maintenance; recommend non-routine maintenance; analyze chlorine residuals bacteriological quality pressure and flow issues.
• Establish and revise standard operating procedures for water quality quantity and pressure; develop and implement solutions to operational problems.
• Plan and review asset management preventative maintenance programs meter reading fleet management data management systems recycled water system mobile device pilot programs and stormwater discharge permits.
• Analyze reports to recommend improvements on efficiency and cost-effectiveness of water treatment and distribution programs; troubleshoot water quality problems.
• Provide oversight and monitor contractor and vendor work.
• Serve as designated Chief Water Systems Operator and/or standby supervisor after hours as needed.

For more information about this role please visit this link.

Education and Experience
Two (2) years full supervisory experience in potable water distribution or treatment operations experience at a distribution or treatment facility.

Required Licensing (such as drivers license certifications etc.)

• Possession of a valid drivers license authorizing operation of a motor vehicle in California.
• Possess and maintain valid California State Water Resources Control Board (SWRCB) Distribution Operator Grade 5 certification.
• Ability to obtain a valid California SWRCB Water Treatment Operator Grade 1 within one year of the event the Treatment system is upgraded above a T1 by the SWRCB the incumbent will be required to obtain Treatment certification of equal grade.

Competencies

The ideal candidate will demonstrate the following competencies based on past and current employment history. These desirable competencies are essential for success in the position:

1. Job Expertise

• Demonstrates knowledge of and experience with professional/technical principles Citywide and departmental procedures/policies and federal/state regulations.
• Applies best practices and methods to operate and maintain potable water distribution and treatment systems to ensure water quality meets state federal and industry drinking water standards.
• Utilizes Supervisory Control and Data Acquisition (SCADA) Computerized Maintenance Management System (CMMS) and Advanced Metering Infrastructure (AMI) for effective water resource management.
• Manages emergency situations and responses related to treatment and distribution systems.

2. Collaboration

• Develops networks and builds alliances.
• Engages in cross-functional activities to promote teamwork and achieve organizational goals.

3. Communication Skills

• Conveys information clearly and effectively both orally and in writing.
• Demonstrates strong listening skills and openness to others ideas and perspectives.

4. Decision Making

• Identifies and understands issues problems and opportunities.
• Employs effective approaches to choose courses of action and develop appropriate solutions.

5. Management

• Evaluates priorities to ensure critical issues are handled satisfactorily.
• Sets clear goals for employees and the work unit.

6. Planning

• Aligns the units goals with the overall strategic direction of the organization.
• Acts proactively to support organizational objectives.

7. Supervision

• Sets effective long-term and short-term goals based on solid management practices.
• Establishes realistic priorities within available resources.

SELECTION PROCESS

The selection process will consist of an evaluation of the applicants training and experience based on the application and responses to all the job specific questions. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews. You must answer all job specific questions to be considered your application may be deemed incomplete and withheld from further consideration.

If you have questions about the duties of the positions the selection or hiring processes please contact Irina Orozco at

Additional Information:

Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application.

You must answer all job-specific questions to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applicants are expected to write their own essays/responses.

Please note that applications are currently not acceptedthrough CalOpps or any other third party job board application system.

This recruitment may be used to fill multiple positions in this or other divisions or departments. If you are interested in employment in this classification you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION please email and we will research the status of your application.