Customer Support Representative – Service Operations

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profile Job Location:

Atlanta, GA - USA

profile Monthly Salary: Not Disclosed
Posted on: 5 hours ago
Vacancies: 1 Vacancy

Job Summary

We are hiring service-focused individuals to join our team as Customer Service Agents. In this role you will handle inbound interactions for major brands assisting customers with questions service requests account needs and product support.

You will use our guided systems and resources to deliver high-quality customer care while maintaining professionalism accuracy and brand alignment.

This role offers schedule flexibility once certified and is ideal for individuals seeking a stable structured support role with growth potential.


Qualifications :

 

  • High school diploma or GED

  • Must be at least 18 years of age

  • Preferred:

  • Prior call center or customer service experience

  • Bilingual (Spanish/English) preferred but not required

  • Familiarity with phone-based or computer-based support environments

  •  
  • Authorized to work in the United States

  • U.S. resident (excluding CA CO CT MA MD NY OR WA WI)

  • Ability to follow detailed processes and meet performance expectations

  • Strong communication and active listening skills

  • Comfortable navigating computer applications and web-based tools

  • Ability to work independently and remain accountable to schedules


Additional Information :

  • Flexible scheduling options after certification

  • Paid training following successful client certification

  • W2 employment structure with payroll protections and stability

  • Paid time off and optional supplemental insurance (Aflac)

  • Household telehealth access through MDLive

  • Access to performance-based incentives

  • Career advancement pathways into support QA and leadership roles

  • All applicant information is kept confidential under EEO guidelines

Please Note:
This role requires completion of a multi-step onboarding process including client-specific assessments a basic background check and participation in a certification course before servicing begins.

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Employment Type :

Full-time

We are hiring service-focused individuals to join our team as Customer Service Agents. In this role you will handle inbound interactions for major brands assisting customers with questions service requests account needs and product support.You will use our guided systems and resources to deliver hig...
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Key Skills

  • Typing
  • Data Entry
  • Customer Service
  • Basic Math
  • Computer Skills
  • Windows
  • Banking
  • Upselling
  • Pricing
  • Sanitation
  • Cash Handling
  • Stocking

About Company

We recruit, train, and manage customer service representatives to represent global brands in customer care, technical support, and sales. Our reps provide professional customer care services through various integrated platforms that adapt to any client workspace.  Our cloud-based tech ... View more

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