Junior Account Manager

Mano bankas is a financial power bank for business and we work in this area with deep attention and a personal attitude. With quality and expertise we aim to become a private bank for business. Clients call our experts by name have their direct contact details and know that we will do everything to address any issue most efficiently and in the shortest time possible. By recognizing each companys distinctiveness we easily adapt to it.

Being the first bank in Lithuania to receive a specialized banking license in 2018 we focused on business loans and payment services since.

As Mano bankas rapidly expands we are looking for a Junior Account Manager to join our team.

What You Will Do:

• Assist in managing relationships with existing and new clients under the guidance of senior team members;
• Support the onboarding process for potential clients ensuring smooth communication and documentation flow;
• Handle day-to-day client requests and escalate more complex issues to the Account Manager or other relevant teams;
• Coordinate internal communication between departments to ensure timely resolution of client inquiries;
• Contribute to sales and marketing activities related to client retention and growth;
• Maintain accurate client records and help identify opportunities for process improvement and service quality enhancement

What We Expect:

• Degree in a relevant field (business administration economics or similar);
• Some previous experience in client service sales support or account management (experience in fintech or banking would be an advantage);
• Strong written and verbal communication skills in English and Lithuanian;
• Eagerness to learn about financial services online business models and payment industry trends;
• Good interpersonal organizational and problem-solving skills;
• Detail-oriented and reliable with the ability to manage multiple tasks and meet deadlines;
• Motivation to grow into a full Account Manager role and take on increasing responsibility over time.

What We Offer:

• Salary 2000 - 3000 (gross)
• Private healthcare insurance
• Three additional paid vacation days a year
• Bonusses for personal celebrations or bereavement
• Flexible working time and hybrid working model
• Parking in Vilnius Green Zone or JUDU public transport ticket

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