Guest Relations Manager
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Job Location:
Eastbourne - UK
Monthly Salary:
Not Disclosed
Posted on:
23-10-2025
Vacancies:
1 Vacancy
Job Summary
The Grand Hotel in Eastbourne are recruiting for a
Guest Relations Manager - Full Time
to join our friendly team
Live in accommodation available
Overview:
To act as front-line person between our Guests and Front Desk for all guestsexpectations and to be part of a warm caring and professional team member working closely alongside with Reception Concierge and Reservations. The role does require to carry out Duty Management shifts.
Hours of work will be 40 hours per week working five days out of seven including weekends and evenings so flexibilty is required.
Key Responsibilities:
- A background in dealing with customer service.
- Has a proactive interest in genuine hospitality be confident discreet and positive.
- Act as the liason between Concierge and Reception ensuring smooth running of guests expectations.
- Good command of English be an excellent communicator
- Well organised with proven problem solving skills have the confidence to deal with guest issues and display attention to detail.
Required Experience:
Manager
Key Skills
- Campaigns
- Invasive Cardiology
- Accounting Tally
- DCS
- Drafting
- Activex
About Company
Standing majestically along the Eastbourne seafront, The Grand Hotel is the only 5-star coastal hotel in the South East. The grandeur inside is typified by the breathtaking great hall, 152 bedrooms/suites and two award winning restaurants. A favourite with families, quality and serv ... View more
