Customer Support International Voice
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Job Location:
Bengaluru Urban - India
Monthly Salary:
INR 300000 - 800000
Posted on:
22 days ago
Vacancies:
1 Vacancy
Job Summary
Customer Service Representative Technical / Functional Support
Summary
Responsibilities
Provide functional technical or administrative support to resolve customer issues effectively.
Handle and document customer queries and complaints with accuracy and professionalism.
Ensure timely resolution while maintaining service quality and customer satisfaction.
Collaborate with internal teams to escalate and resolve complex cases.
Deliver consistent performance in line with company standards and SLA requirements.
Adhere to process compliance documentation guidelines and shift protocols.
Requirements
Skills:
Excellent English communication (verbal and written)
Strong customer handling and interpersonal skills
Ability to provide technical/functional resolutions across different domains
Flexible to work in a 24/5 shift environment
Open to both RTO and Hybrid work models
Preferred (but not mandatory) experience in Hospitality Travel or Tourism sectors
Benefits
Requirements
Requirements
Skills:
Excellent English communication (verbal and written)
Strong customer handling and interpersonal skills
Ability to provide technical and functional resolutions across different domains
Flexible to work in a 24/5 shift environment
Open to both RTO and Hybrid work models
Preferred (but not mandatory) experience in Hospitality Travel or Tourism sectors
Benefits
Benefits
Required Skills:
Requirements Qualification: Graduate or Undergraduate degree (any discipline) Experience: Minimum 3 to 8 years of experience in Customer Service / Technical Support Skills: Excellent English communication (verbal and written) Strong customer handling and interpersonal skills Ability to provide technical/functional resolutions across different domains Flexible to work in a 24/5 shift environment Open to both RTO and Hybrid work models Preferred (but not mandatory) experience in Hospitality Travel or Tourism sectors
Company Industry
IT Services and IT Consulting
Key Skills
- Design Engineering
- Baan
- Customer Service
- Fund Management
- ABAP
- Elevator
