Field Service Technician Southeast Virginia

Company Overview

At Motorola Solutions we believe that everything starts with our people. Were a global close-knit community united by the relentless pursuit to help keep people safer everywhere. Our critical communications video security and command center technologies support public safety agencies and enterprises alike enabling the coordination thats critical for safer communities safer schools safer hospitals and safer businesses. Connect with a career that matters and help us build a safer future.

Department Overview

Job Description

• The Field Service Technician (FST) will work with internal MSI employees Systems Support Center Dispatch Operations Product Groups the System Engineering System Integration Service Support Network third party contractors.
• Install remove program and repair Motorola radio equipment.
• Supervise cases and projects to increase customer satisfaction reduce downtime and reduce costs.
• Deliver a strong working knowledge of Motorola radios and their applications by customers.

Candidate Requirements:

• Experienced with Astro 25 systems subscribers parts/accessories programming MOSCAD.
• Experience programming subscribers and writing templates.
• Confidence to work alone with minimal supervision and/or support only available by phone.
• Computer equipment experience and troubleshooting.
• Experience working with Mobile Data Terminals.
• Knowledge of whole car packages including lights sirens and consoles.
• Experience working with SCADA systems.
• Strong MS Office/Google Docs skills
• Must possess excellent interpersonal negotiation presentation and communications skills both orally and written.

Location/Travel:

• The FST will have periods of 24x7 on call with availability for phone support when other FSTs are on call.
• The FST will be required to attend OEM provided training for all equipment serviced.
• Training will occasionally require some travel <10%.

Candidate Requirements:

• Must possess a current and valid drivers license and have a clean driving record

• Must be a U.S. citizen with the ability to obtain necessary security clearance as required by government contract(s) and customer background check.

#LI-CC1

This position is subject to working in high security areas governed by the US Department of Justices Criminal Justice Information Services (CJIS) Security Policy and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers.

Target Base Salary Range: $55000 - $85000 USD

Consistent with Motorola Solutions values and applicable law we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge skills and experience. The actual offer will be based on the individual candidate.

Basic Requirements

• Bachelors Degree with 2 years of experience OR High School Diploma/GED with 4 years of experience in one or more of the following: LMR RF Systems Radio Communications Radio Frequency Motorola equipment Wired/Wireless Communication Systems IT Systems Telecommunications Public Safety Engineering Networking Equipment IP Networking Solutions Architecture ASTRO 25 P25 WAVE VoIP or Military experience.

• Must be able to obtain background clearance as required by government customer.

Travel Requirements

Relocation Provided

Position Type

Referral Payment Plan

Our :

• Incentive Bonus Plans

• Medical Dental Visionbenefits

• 401K with Company Match

• 10 Paid Holidays

• GenerousPaidTime Off Packages

• Employee Stock Purchase Plan

• PaidParental & Family Leave

• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion or belief sex sexual orientation gender identity national origin disability veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If youd like to join our team but feel that you dont quite meet all of the preferred skills wed still love to hear why you think youd be a great addition to our team.

Were committed to providing an inclusive and accessible recruiting experience for candidates with disabilities or other physical or mental health conditions. To request an accommodation please complete thisReasonable Accommodations Formso we can assist you.