Producer Licensing and Oversight Compliance Supervisor (FPA4 Internal Only)

*OIC Internal Only*

This recruitment will remain open until October 21 2025. It is in the applicants best interest to submit materials as soon as possible.

Make a Difference: Protect Consumers & Join Our Dynamic Team!

The Office of the Insurance Commissioner (OIC) seeks a qualified individual for the Producer Licensing and Oversight Compliance Supervisor position. This role is within the Consumer Protection Division and is based out of our Tumwater Office.

We are an employer of choice! Heres why:

• Meaningful work: Ensure a healthy insurance market & protect Washington consumers.
• Impactful career: Make a daily difference in the lives of countless Washingtonians.
• Small agency big opportunities: Gain a holistic understanding of our mission and build strong relationships with colleagues.
• Diversity equity and inclusion:OIC is committed to ensuring that all employees enjoy a respectful safe and supportive working environment - by fostering the inclusion of people from all backgrounds cultures and attributes.

About the Position

Are you passionate about protecting consumers and ensuring integrity in the insurance industry Join our team as a Functional Program Analyst 4 PL&O Compliance Supervisor with the Producer Licensing and Oversight (PL&O) Compliance Unit at the Office of the Insurance Commissioner (OIC). In this key leadership role youll help uphold our mission to safeguard the public interest through fair and efficient regulation.

As the PL&O Compliance Supervisor youll oversee a dedicated team responsible for the post-licensure supervision of insurance producers adjusters surplus lines brokers and other licensees. Youll lead complex compliance auditsboth desk and on-siteto ensure licensees operate within the bounds of state and federal insurance laws and maintain the highest industry standards.

This position is not only supervisory but also serves as a recognized technical expert offering critical guidance strategic planning and oversight within the unit. Youll report directly to the PL&O Program Manager and play a vital role in shaping regulatory practices that protect Washington consumers and support a healthy insurance marketplace.

If youre ready to make a meaningful impact in public service while advancing professional standards in the insurance industry we encourage you to apply.

This recruitment may be used to establish a qualified pool of candidates for Functional Program Analyst 4 vacancies in the next sixty days.

This is a Washington General Service position. The monthly salary range for this position is $5666 - $7622.

Benefits & Perks

• Comprehensive benefits package: Health dental vision retirement paid leave (vacation sick etc.) and much more!
• Supportive work environment: We value diversity professional growth and collaborative atmosphere.
• Wellness programs: Invest in your well-being with on-site resources and initiatives.
• Work-life balance: Flexible schedules with telework opportunities.
• Public service fulfillment: Contribute to a cause that matters and feel the satisfaction of serving the public good.
• Training & Development: Continuously learn and grow with tuition reimbursement Public Service Loan Forgiveness and other programs.
• Free parking (Tumwater) & Public transportation pass (Thurston County): Save on commuting costs.
• And more! Explore our website for additional benefits:

The duties of the position include but are not limited to:

Supervise and Lead the Compliance Section

• Oversee day-to-day operations of the Compliance section within the Producer Licensing and Oversight Program.
• Supervise assign and review the work of Compliance Analysts ensuring quality and timeliness.
• Develop performance expectations conduct evaluations and support staff development through coaching and training.
• Manage recruitment and selection processes in coordination with HR and the program manager.
• Approve or recommend leave schedules telecommuting requests training and outside employment.
• Investigate and address employee performance issues or misconduct including taking appropriate corrective or disciplinary action.
• Ensure staff compliance with policies procedures and applicable regulations.
• Review and approve Compliance reports and licensee correspondence before submission to the Licensing Manager.
• Monitor workload quality and adherence to timelines and performance standards.

Serve as the Units Technical Expert

• Provide expert guidance on compliance matters to staff management licensees and external stakeholders.
• Analyze insurance market practices records and forms to ensure compliance with laws and industry standards.
• Recommend and support corrective actions for non-compliant licensees or practices.
• Represent the agency in administrative hearings or legal proceedings providing expert testimony as needed.
• Respond to inquiries from licensees and other stakeholders regarding lawful conduct and best practices.
• Use internal systems (such as SIMBA) to generate reports and select licensees for audits or inquiries.
• Prepare audit documentation findings and reports; escalate significant violations to Investigations or Legal as needed.
• Ensure follow-up and resolution of audit findings and corrective action plans.
• Serve as acting manager when delegated by the Program Manager.

To read more about this position and view all duties clickhereto request a position description.

Required Qualifications:

Seven (7) years of related professional experience in investigations of insurance licensees conduct insurance regulatory examinations or audits insurance professional licensing or similar insurance regulatory activities.

*A degree in business administration public administration risk management or field related to insurance regulation from an accredited institution whose accreditation is recognized by the U.S. Department of Education or the Council of Higher Education Accreditation or a foreign equivalent may be substituted for relevant experience. Proof of degree may be required prior to employment. If a degree was awarded outside of the United States candidates must provide a credential evaluation report.

AND

An intermediate experience level for Microsoft Office Suite including Word Excel and Outlook.

AND

Two (2) years experience in a lead or supervisory role that includes training others assigning and/or reviewing work coaching and providing feedback to others.

Preferred/Desired Qualifications:

Knowledge experience and application in enforcing the RCWs and WACs as they pertain to insurance licensing

Minimum two years of supervisory experience in insurance regulatory oversight.

Professional designations through the Association of Insurance Compliance Professionals (AICP) the Council on Licensure Enforcement and Regulation (CLEAR) or other insurance regulatory organizations.

Advanced-level skills and experience in Microsoft Word Excel and Outlook.

Ready to join us

Learn more about the OIC by visiting our website. We encourage you to check out our video below and listen to what our employees have to say about working here!

Welcome to the OIC

Submit your application today and take the first step towards a rewarding career at the OIC!

• This position isrepresented by the Washington Federation of State Employees (WFSE).

• State law (RCW 48.02.0905) prohibits employees of the OIC from having any interest directly or indirectly in an insurance company other than as a policyholder. This prohibition includes the receipt of renewal commissions. If employment is accepted with this agency you agree to abide by this state law.
• Prior to a new hire a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicants suitability and competence to perform in the position.
• If claiming veteran status please send your DD 214 to with FPA42025-07252 in the subject line. Please do not attach the DD 214 to your application materials. Please black out personally identifiable data such as social security numbers.
• The Office of Insurance Commissioner is an equal opportunity employer does not discriminate on the basis of age sex marital status sexual orientation race creed color national origin honorably discharged veteran or military status or the presence of any sensory mental or physical disability or the use of a trained service animal by a person with a disability. Persons requiring reasonable accommodation in the application process or requiring information in an alternative format may contact the recruitment team at . Those with a hearing impairment in need of accommodation are encouraged to contact the Washington Relay Service at 1- or .
• If you are having technical difficulties creating accessing (log in password or email issues) or completing your application (error messages) please call toll-free at .
• Contact us: For inquiries about this position please contact us at .