Chief Operations Officer
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Job Location:
Johannesburg - South Africa
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Location: Remote; Preferred: Eastern Europe or South Africa
Reports to: CEO Leads: 10 departments (Chat Marketing Finance HR Recruitment Creator Support Acquisition Systems Sales Ops)
Employment Type: Full-time
About Us
Mucho Dinero is a high-performance creator management agency that helps digital creators grow manage and monetize their businesses across multiple markets. With a 50 member remote team across Europe Africa and Asia we operate with precision structure and speed.
After a major platform transition in mid-2025 the company entered a full-scale rebuild restructuring operations strengthening leadership and investing in systems to restore and scale growth. We are now focused on reaching EUR1M/month revenue within 6 months and EUR5M/month within 24 months.
Our culture is built on clarity accountability and measurable results. No politics. No excuses. Only performance.
About You
You are a strategic operator who thrives in complex high-growth environments. You think in systems processes and outcomes not tasks. Youve led multiple departments introduced structure to chaos and built scalable workflows that drive measurable business impact.
You are both strategic and hands-on capable of mentoring leaders while overseeing data-driven execution. You excel in remote-first environments where alignment speed and communication are everything.
If youve scaled a digital agency or creator business before you already know what it takes to build a machine that runs efficiently without constant supervision.
Top 5 Objectives
Establish operational structure rhythm and accountability across all departments.
Build and implement KPI systems OKRs and reporting cadences to ensure measurable results.
Design scalable systems SOPs and workflows with the Systems Department to support rapid growth.
Strengthen leadership alignment and improve execution quality across all departments.
Prepare the organization to scale from 1M to 5M/month sustainably.
Main Responsibilities
Lead mentor and align 10 department heads ensuring consistent communication and accountability.
Implement clear reporting structures weekly performance reviews and company-wide OKRs.
Collaborate with the Systems and Operations teams to define design and optimize workflows in Notion and other tools.
Build a culture of ownership and clarity where goals data and decisions are transparent and actionable.
Audit existing systems and processes identify bottlenecks and implement data-driven improvements.
Partner with Finance to monitor headcount ROI margins and operational costs.
Report directly to the CEO on key metrics progress and cross-departmental performance.
Ensure every function in the organization operates with discipline accountability and clear deliverables.
Requirements
5 years in senior operations or director-level roles (COO Head of Operations Director of Strategy).
Proven success scaling a digital agency from 6 to 8 figures.
Experience leading 50 remote employees across multiple departments.
Strong expertise in building systems workflows and KPI frameworks.
Analytical mindset with deep understanding of data-driven operations.
Excellent communication and leadership skills in remote cross-cultural settings.
Hands-on experience with Notion KPI or OKR dashboards and automation tools (Zapier Make Google Workspace).
Nice to Have
Experience in creator economy talent management or content-based business models.
Background in financial operations scaling teams or cross-department integrations.
Familiarity with performance marketing recruitment systems or sales enablement processes.
This role is for builders for those who turn chaos into clarity install systems that scale and drive accountability at every level. If you want to lead from the front shape how a 7-figure business becomes an 8-figure operation and partner directly with the CEO to build something world-class wed like to meet you.
If you prefer routine need step-by-step direction or struggle in high-accountability environments this wont be the right fit.
Key Skills
- Six Sigma
- Lean
- Management Experience
- Process Improvement
- Microsoft Outlook
- Analysis Skills
- Warehouse Management System
- Operations Management
- Kaizen
- Leadership Experience
- Supervising Experience
- Retail Management
