IT Manager- Zoho Ecosystem

Mumbai - India

Monthly Salary: Not Disclosed

Posted on: 20-10-2025

Vacancies: 1 Vacancy

Job Summary

Job Description – IT Manager (Zoho Ecosystem & Software Development Focus) Position: IT ManagerDepartment: IT & SystemsLocation: Nariman PointReports To: Director / HOD Role Overview We are looking for an IT Manager with a primary focus on Software Development and the Zoho Ecosystem (80% KRA) while also ensuring IT infrastructure assets and networking operations (20% KRA) are efficiently managed. The role requires a strong technical background in Zoho applications custom development and automation coupled with the ability to maintain a secure and reliable IT environment. Key Responsibilities A. Software Development & Zoho Ecosystem (80% KRA) * Oversee end-to-end software/application development projects using Zoho Creator and other development tools.* Customize automate and integrate Zoho CRM Zoho Books Zoho Flow and other Zoho apps with business processes.* Define and implement SDLC best practices ensuring structured design development and deployment.* Manage a team of developers or external vendors to deliver scalable and secure solutions.* Ensure proper code documentation version control and repository management (e.g. Git).* Perform testing debugging and quality assurance before deployment.* Collaborate with business teams to gather requirements design workflows and implement process automation.* Maintain and enhance API integrations between Zoho apps and third-party platforms.* Ensure data security compliance and role-based access across Zoho systems.* Continuously explore and implement new Zoho features to improve operational efficiency.* Conduct end-user training and adoption programs for new Zoho solutions.* Monitor and optimize application performance scalability and user experience. B. IT Infrastructure Assets & Networking (20% KRA) * Manage company IT assets (laptops desktops servers mobiles peripherals etc.).* Maintain and regularly update the IT asset inventory.* Oversee secure company networks (LAN WAN Wi-Fi VPN) and monitor bandwidth usage.* Ensure data backup disaster recovery and business continuity are in place.* Implement and enforce cybersecurity protocols (firewalls antivirus access control).* Manage IT vendors warranties and licensing renewals.* Provide IT helpdesk and user support for hardware/software issues.* Document IT infrastructure processes and SOPs for future reference.  Key Skills & Competencies * Strong expertise in Zoho applications (Creator CRM Books Flow etc.).* Proven track record in software/application development and automation.* Knowledge of Deluge scripting API integration and custom functions.* Experience in managing SDLC and software  understanding of IT infrastructure networking and cybersecurity  problem-solving leadership and cross-functional collaboration skills. Qualifications * Bachelor’s/Master’s in Computer Science IT or related field.* 5–8 years of IT experience with at least 3 years in Zoho development & administration.* Hands-on experience in custom app development workflow automation and integrations.* Certifications: Zoho Creator Certified Developer (preferred)

Job Description – IT Manager (Zoho Ecosystem & Software Development Focus) Position: IT ManagerDepartment: IT & SystemsLocation: Nariman PointReports To: Director / HOD Role Overview We are looking for an IT Manager with a primary focus on Software Development and the Zoho Ecosystem (80% KRA) while ...

Job Description – IT Manager (Zoho Ecosystem & Software Development Focus) Position: IT ManagerDepartment: IT & SystemsLocation: Nariman PointReports To: Director / HOD Role Overview We are looking for an IT Manager with a primary focus on Software Development and the Zoho Ecosystem (80% KRA) while also ensuring IT infrastructure assets and networking operations (20% KRA) are efficiently managed. The role requires a strong technical background in Zoho applications custom development and automation coupled with the ability to maintain a secure and reliable IT environment. Key Responsibilities A. Software Development & Zoho Ecosystem (80% KRA) * Oversee end-to-end software/application development projects using Zoho Creator and other development tools.* Customize automate and integrate Zoho CRM Zoho Books Zoho Flow and other Zoho apps with business processes.* Define and implement SDLC best practices ensuring structured design development and deployment.* Manage a team of developers or external vendors to deliver scalable and secure solutions.* Ensure proper code documentation version control and repository management (e.g. Git).* Perform testing debugging and quality assurance before deployment.* Collaborate with business teams to gather requirements design workflows and implement process automation.* Maintain and enhance API integrations between Zoho apps and third-party platforms.* Ensure data security compliance and role-based access across Zoho systems.* Continuously explore and implement new Zoho features to improve operational efficiency.* Conduct end-user training and adoption programs for new Zoho solutions.* Monitor and optimize application performance scalability and user experience. B. IT Infrastructure Assets & Networking (20% KRA) * Manage company IT assets (laptops desktops servers mobiles peripherals etc.).* Maintain and regularly update the IT asset inventory.* Oversee secure company networks (LAN WAN Wi-Fi VPN) and monitor bandwidth usage.* Ensure data backup disaster recovery and business continuity are in place.* Implement and enforce cybersecurity protocols (firewalls antivirus access control).* Manage IT vendors warranties and licensing renewals.* Provide IT helpdesk and user support for hardware/software issues.* Document IT infrastructure processes and SOPs for future reference.  Key Skills & Competencies * Strong expertise in Zoho applications (Creator CRM Books Flow etc.).* Proven track record in software/application development and automation.* Knowledge of Deluge scripting API integration and custom functions.* Experience in managing SDLC and software  understanding of IT infrastructure networking and cybersecurity  problem-solving leadership and cross-functional collaboration skills. Qualifications * Bachelor’s/Master’s in Computer Science IT or related field.* 5–8 years of IT experience with at least 3 years in Zoho development & administration.* Hands-on experience in custom app development workflow automation and integrations.* Certifications: Zoho Creator Certified Developer (preferred)