Manager, Casualty & Liability

At Swyfft were reshaping the way home insurance and commercial package products are priced and bound. Weve created an insurance experience thats smart instant and designed to deliver unparalleled customer service.

Joining Swyfft means becoming part of a dynamic team of forward-thinkers who thrive on moving fast and delivering exceptional products. We pride ourselves on fostering an environment where creativity and positive energy thrive.

As we continue to grow and expand were on the lookout for experienced professionals like you to join us in transforming the insurance landscape. If youre passionate about leveraging technology to provide the best customer service experience and are ready to be a part of our journey we welcome you to explore opportunities at Swyfft!

About the Position:

The Liability and Litigation Manager operates under broad direction with limited oversight and will be responsible for overseeing and directing the management of complex property and casualty claims and associated litigation across various lines of business (primarily Homeowners and Commercial Property and Casualty) while exercising high discretionary judgment on matters of financial significance. This position interfaces regularly with senior leadership and carrier partners to align outcomes with Swyffts strategic and financial objectives. As such this role requires a sophisticated understanding of insurance law claim investigation coverage analysis litigation strategy and vendor management to ensure optimal claim resolution and expense control.

This position reports up to the Director of Casualty and this position you will also be involved in various projects supporting operations including metrics analysis quality management of service providers and data veracity within the claims systems.

*This position is a 100% remote U.S. based opportunity that can be based in one of the following states only: AL AZ FL GA KY LA MA MO NC NJ NY OH OR PA SC TN TX UT VA WA WI.

Some travel for day-to-day work team meetings and training will be required.

Key Responsibilities: (What youll be asked to do)

• Litigation Management: Manage and monitor a portfolio of litigated property and liability claims ensuring timely and appropriate actions by defense counsel. Set litigation budgets review and approve legal invoices and participate in key litigation phases including mediation arbitration and trial.
• Claim Strategy: Develop and execute comprehensive claim handling and resolution strategies for high-exposure and complex property and liability matters. Conduct critical coverage analysis and assist adjusters in determining proper reserves. Exercise sound judgment in setting reserves and evaluating exposures recognizing how policy wording case law and jurisdictional nuances impact liability and indemnity outcomes.
• Vendor Oversight: Select onboard and rigorously manage outside defense counsel independent adjusters investigators and experts ensuring adherence to billing guidelines and performance metrics.
• Training and Mentorship: Provide guidance technical expertise and mentorship to claims professionals on best practices in claim investigation negotiation legal defense and regulatory compliance.
• Reporting and Analysis: Prepare detailed reports for senior management on claim trends litigation outcomes and reserve adequacy. Analyze claim data to identify potential risks and recommend risk mitigation strategies.
• Compliance: Ensure all claim handling and litigation activities comply with internal policies state regulations and fair claims practices acts.

The Successful Candidate: (What were looking for)

• Experience leading hiring and developing team members.
• Youre comfortable working in a metrics driven claims environment.
• You are well versed in and have a great understanding of insurance law.
• Both internal (your peers) and external clients commend your excellent communication and follow up skills.
• You inspire confidence in your team and external partners alike through fairness decisiveness and a solutions-oriented mindset.
• You think on your feet and provide solutions to complex situations.
• You bring intellectual curiosity empathy and a command of both the art and science of claim resolution.
• Youre detail oriented organized and can multi-task like nothing anyone has ever seen before.
• Youre a get-the-job-done self-starter that thrives in a fast-paced team-oriented environment.

Some Requirements:

• 5 years of progressive experience in property and casualty claims.
• 3 years of directly leading or overseeing complex claims and litigation.

• Demonstrated expertise in property and casualty insurance coverage tort law and litigation procedures.
• Demonstrated ability to independently adjudicate complex litigated claims with minimal oversight exercising discretion in high-impact financial decisions.
• Must have good business acumen (i.e. understand how an insurance company works and makes money including how this role impacts both Swyfft and our partners ability to be profitable).
• Exceptional analytical negotiation and communication skills.
• Proven ability to manage external vendors and legal counsel effectively.
• Experience with claims management software and litigation analytics tools.
• Must have good business acumen (i.e. understand how an insurance company works including how this role impacts both Swyfft and our partners ability to sustain business).
• A strong focus on execution in getting things done right. Proven ability to consistently produce and deliver expected results to all stakeholders by:
  • Finding a way to achieve success through adversity.
  • Being solution (not problem) focused
  • Thinking with a global mindset first.

Education:

• Bachelors degree or equivalent experience is required
• Juris Doctor degree is preferred with active membership in good standing with a State Bar Association (even if not practicing law directly in this role). Alternatively one or more advanced educational or industry designations such as CPCU AIC or CCLA is preferred.

Computer Skills:

• Must be proficient with MS Office and other internal insurance related programs systems or applications. (Outlook Word and Excel)
• Ability to communicate effectively using programs such as Slack & MS Teams. You are comfortable sharing screens and video chatting.

Other:

• Reliable high-speed internet connectivity required.
• Designated quiet work from home space.

The typical base pay range for this role across the U.S. is: $100000.00 - $130000.00 per year benefits.

There is a different range applicable to specific work locations. This salary range is a good-faith estimate of what Swyfft may pay for this position at the time of posting. Actual compensation may vary based on skills qualifications and experience. The range reflects annual compensation (as applicable) and does not include bonuses or other incentives that the company may choose to pay at its sole discretion.

In addition to base compensation Swyfft offers a comprehensive benefit package.

We Have a Great Benefits Package!

• Medical Dental and Vision
• Short- and Long-Term Disability (Company Paid)
• Voluntary Long-Term Disability
• Employee Life & AD&D (Company Paid)
• Voluntary Employee Spouse and Child Life & AD&D
• Healthcare Dependent Care and Transit FSA and Healthcare Savings Account (HSA)
• 401K with a generous matching contribution and no vesting schedule
• 20 days of PTO annually (prorated based on hire date)
• Company Paid Holidays and 2 Choose Your Own Holidays

It is the policy of Swyfft to provide equal employment opportunities to all employees and applicants for employment without regard to race religion color ethnic origin gender gender identity age marital status veteran status sexual orientation disability or any other basis prohibited by applicable federal state or local law. EOE/AA/M/D/V/F.

If you require accommodations during the application or interview please contact Human Resources at and we will make every effort to accommodate your needs.

Please Note: Swyfft Holdings LLC is not accepting 3rd party agency resumes for this position please do not forward resumes to our careers email address or Swyfft Holdings LLC employees. Swyfft Holdings LLC will not be responsible for any fees related to unsolicited resumes.

Required Experience:

Manager