Senior Manager, EEE Business Systems

Dublin - Ireland

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Job Description Summary

Step into a pivotal role where your expertise will shape the future of External Expert Engagement systems at Novartis. As Senior Manager EEE Business Systems youll be the driving force behind business-side enablement and documentation for platforms like HIP/ENGAGE or GEMSensuring they operate seamlessly and in full compliance. Your work will directly empower global medical teams enhance user readiness and support enterprise-wide excellence in governance and operations.

Location: Dublin Ireland / London UK #LI-Hybrid

Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you.

Job Description

Responsibilities:

Maintain and update SOPs workflows and process maps aligned with GMA standards
Collaborate with training leads to ensure onboarding materials reflect current system capabilities
Document system configurations and field logic based on business use cases
Consolidate user feedback to inform enhancements and simplification opportunities
Validate reporting logic with Data & Analytics teams for system alignment
Support UAT planning execution and documentation for business-side validation
Govern business configuration and system standards without managing technical triage

Essential for the role:

Bachelors or Masters degree in Life Sciences Business Information Systems or related field
46 years experience in business systems support or Medical Affairs operations
Proven ability to develop training and documentation for digital platforms
Strong understanding of configuration design and compliance documentation
Familiarity with regulated systems such as HIP/ENGAGE GEMS or the like
Excellent attention to detail and cross-functional communication skills

Desirable for the role:

Experience supporting global or regional documentation needs in a regulated environment
Familiarity with enterprise platforms used for External Expert Engagement

Commitment to Diversity & Inclusion:

Novartis is committed to building an outstanding inclusive work environment and diverse teams representative of the patients and communities we serve.

Skills Desired

Building Construction Clinical Practices Clinical Research Clinical Trials Drug Development Hazard Identification Health Sciences Immunology Intensive Care UnIT (Icu) Internal Control Internal Medicine Job Description Medical Information Organization Skills Patient Care Stakeholder Engagement Tcp/Ip Protocols Utilization Management (Um)

Required Experience:

Senior Manager

Job Description SummaryStep into a pivotal role where your expertise will shape the future of External Expert Engagement systems at Novartis. As Senior Manager EEE Business Systems youll be the driving force behind business-side enablement and documentation for platforms like HIP/ENGAGE or GEMSensur...