Administrative Assistant 4

This recruitment will remain open until November 9 2025. The agency reserves the right to make a hiring decision at any time after the initial screening date on October 16 2025. It is in the applicants best interest to submit materials as soon as possible.

Make a Difference: Protect Consumers & Join Our Dynamic Team!

The Office of the Insurance Commissioner (OIC) seeks a qualified individual for the Administrative Assistant 4 position. This role is within the Consumer Protection Divisionand is based out of our Tumwater Office.

We are an employer of choice! Heres why:

• Meaningful work: Ensure a healthy insurance market & protect Washington consumers.
• Impactful career: Make a daily difference in the lives of countless Washingtonians.
• Small agency big opportunities: Gain a holistic understanding of our mission and build strong relationships with colleagues.
• Diversity equity and inclusion:OIC is committed to ensuring that all employees enjoy a respectful safe and supportive working environment - by fostering the inclusion of people from all backgrounds cultures and attributes.

About the Position

Are you a proactive highly organized administrative professional with a passion for public service The Office of the Insurance Commissioner (OIC) is seeking an Administrative Assistant 4 to serve as the primary administrative support for our Consumer Protection division. In this key role you will work closely with the Deputy Commissioner for Consumer Protection and the Producer Licensing & Oversight Program Manager helping to advance the divisions mission of safeguarding Washingtons insurance consumers.

As the go-to administrative expert youll manage complex calendars coordinate travel and purchasing handle sensitive public disclosure requests and ensure the smooth daily operations of a dynamic and impactful division. Youll also coordinate aspects of the Commissioners Producer Advisory Committee maintaining essential relationships across the agency and beyond.

This position offers a unique opportunity to contribute directly to our agencys mission: protecting consumers the public interest and the states economy through fair and efficient insurance regulation. Your work will help drive consumer-focused initiatives and ensure that division priorities are executed efficiently and effectively.

This recruitment may be used to establish a qualified pool of candidates for Administrative Assistant 4 vacancies in the next sixty days.

This is a Washington General Service position. The monthly salary range for this position is $4542 - $6107.

Benefits & Perks

• Comprehensive benefits package: Health dental vision retirement paid leave (vacation sick etc.) and much more!
• Supportive work environment: We value diversity professional growth and collaborative atmosphere.
• Wellness programs: Invest in your well-being with on-site resources and initiatives.
• Work-life balance: Flexible schedules with telework opportunities.
• Public service fulfillment: Contribute to a cause that matters and feel the satisfaction of serving the public good.
• Training & Development: Continuously learn and grow with tuition reimbursement Public Service Loan Forgiveness and other programs.
• Free parking (Tumwater) & Public transportation pass (Thurston County): Save on commuting costs.
• And more! Explore our website for additional benefits:

The duties of the position include but are not limited to:

• Provide high-level administrative support to the Deputy Commissioner for Consumer Protection using sound judgment to prioritize scheduling manage requests and coordinate meetings with internal and external stakeholders.
• Serve as liaison between the Deputy Commissioner and division staff; assist with the annual performance review process and maintain confidential supervisory files.
• Attend meetings on behalf of the Deputy Commissioner; develop agendas take minutes track decisions and ensure timely follow-up.
• Review and finalize communications for clarity accuracy and compliance with OIC standards and Plain Talk principles.
• Research and interpret policies procedures and regulations to support informed decision-making and problem-solving.
• Maintain division records including personnel actions budget expenditures equipment orders and legislative tracking; support fiscal note and bill analysis processes.
• Coordinate investigations and responses to complex internal and external issues impacting OIC staff and stakeholders.
• Manage the divisions record retention and destruction schedules ensuring compliance with state laws and agency policies.
• Prepare reports on division performance business plan updates and strategic initiatives; collect and analyze data for performance metrics.
• Support the divisions strategic planning process by contributing to goal-setting tracking progress and evaluating outcomes.
• Oversee division purchasing and supply management in line with state procurement policies and agency procedures.
• Act as travel coordinator for division staff handling travel bookings vehicle use and expense compliance.
• Coordinate and respond to public disclosure requests under the purview of the Deputy Commissioner.
• Maintain up-to-date desk manuals and ensure procedural continuity.
• Provide administrative support to the Manager of the Producer Licensing & Oversight Program including complex calendaring records management and coordination of the Commissioners Producer Advisory Committee.
• Perform other administrative duties and special projects as assigned.

To read more about this position and view all duties clickhereto request a position description.

Required Qualifications:

High school graduation or GED

AND

Four years (4) of progressively responsible experience in office/clerical secretarial bookkeeping accounting or general administrative work. *

Required Knowledge Skills and Abilities:

• Intermediate level skills in Microsoft Word Excel and Outlook and PowerPoint
• Ability to accurately type at least a minimum of 40 words per minute
• Demonstrated evidence of superior writing skills and a scrupulous attention to detail
• Ability to understand complex rules and regulations and ensure that processes and procedures are in compliance with RCW WACs and policies
• Experience hosting webinars on Zoom Teams WebEx or other platforms

*A degree in business administration public administration or related field from an accredited institution whose accreditation is recognized by the U.S. Department of Education or the Council of Higher Education Accreditation or a foreign equivalent may be substituted for relevant experience. Proof of degree may be required prior to employment. If a degree was awarded outside of the United States candidates must provide a credential evaluation report.

Preferred/Desired Qualifications:

• Two (2) years of experience with the Washington State Travel System (TEMS) or similar
• Experience using a case management system
• Advanced skills in Microsoft Office Suite (Outlook Word Excel and PowerPoint)
• Prior supervisory experience of support staff
• Experience running and customizing Power BI reports
• Fluent verbal communication skills in Spanish Korean Russian Vietnamese Mandarin or Cantonese with the ability to score Advanced Mid skill level on the oral proficiency assessment by the American Council for the Testing of Foreign Languages.

Ready to join us

Learn more about the OIC by visiting our website. We encourage you to check out our video below and listen to what our employees have to say about working here!

Welcome to the OIC

Submit your application today and take the first step towards a rewarding career at the OIC!

• This position isrepresented by the Washington Federation of State Employees (WFSE).

• State law (RCW 48.02.0905) prohibits employees of the OIC from having any interest directly or indirectly in an insurance company other than as a policyholder. This prohibition includes the receipt of renewal commissions. If employment is accepted with this agency you agree to abide by this state law.
• Prior to a new hire a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicants suitability and competence to perform in the position.
• If claiming veteran status please send your DD 214 to with AA42025-07166 in the subject line. Please do not attach the DD 214 to your application materials. Please black out personally identifiable data such as social security numbers.
• The Office of Insurance Commissioner is an equal opportunity employer does not discriminate on the basis of age sex marital status sexual orientation race creed color national origin honorably discharged veteran or military status or the presence of any sensory mental or physical disability or the use of a trained service animal by a person with a disability. Persons requiring reasonable accommodation in the application process or requiring information in an alternative format may contact the recruitment team at . Those with a hearing impairment in need of accommodation are encouraged to contact the Washington Relay Service at 1- or .
• If you are having technical difficulties creating accessing (log in password or email issues) or completing your application (error messages) please call toll-free at .
• Contact us: For inquiries about this position please contact us at .