Franchise Manager CLM & B2B GMS UK
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Department:
Job Summary
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical financial and mental health as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical dental vision life insurance and disability benefits (depending on location)
- Flexible working model with hybrid onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check subject to applicable laws and regulations.
At American Express our culture is built on a 175-year history of innovation shared values and Leadership Behaviors and an unwavering commitment to back our customers communities and colleagues. As part of Team Amex youll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills develop as a leader and grow your career.
Here your voice and ideas matter your work makes an impact and together you will help us define the future of American Express.
This exciting role is focused on expanding American Express acceptance across franchise businesses in the UK spanning a variety of industries. As part of the UK Client Management & B2B team within Global Merchant & Network Services (GMS) the Franchise Sales Manager plays a critical role in delivering on our strategic goal to grow merchant coverage.
You will be responsible for developing new opportunities executing a targeted sales strategy and leveraging existing relationships to support the business in acquiring new franchise merchants in key verticals including Convenience QSR and Pubs. Primary youll be identifying leads holding initial prospecting conversation before coordinating the opportunities amongst the relevant internal partner teams within American Express. Alongside this you will build a strong commercial relationship with key franchise associations to promote the American Express brand.
This is a high-impact role requiring a positive winning mindset commercial acumen relationship-building skills with the ability problem solve and navigate complex conversations.
How will you make an impact in this role
- Identify prospect and qualify new franchise opportunities to drive coverage and incremental revenue.
- Engage prospects through multiple channels including phone email LinkedIn and face-to-face meetings.
- Manage a dynamic sales pipeline prioritising high-value opportunities aligned with scorecard goals.
- Deliver compelling presentations on the value of American Express handling commercial objections with confidence.
- Build and maintain relationships with franchise associations to enhance brand visibility and generate leads.
- Secure attendance and represent American Express at franchise expos industry conferences and networking events.
- Stay informed on franchise industry trends and models assessing their impact on Amexs strategic objectives.
- Coordinate sales opportunities across internal teams including Client Managers NSF OPC and Third Party Relationships.
- Collaborate with internal stakeholders to ensure successful merchant onboarding and compliance with risk legal and regulatory policies.
Minimum Qualifications
- Proven experience in relationship management and business development.
- Strong communication and influencing skills with confidence engaging senior stakeholders.
- Demonstrated ability to deliver results and excel against scorecard targets.
- Resilient and persistent with a positive can-do attitude and a drive to win.
- Comfortable navigating complex conversations and handling financial data.
- Experience in the payments industry and/or marketing services is advantageous.
Non-considerations for sponsorship:Employment eligibility to work with American Express in the UK is required as the company will not pursue visa sponsorship for these positions.
Required Experience:
Manager
Key Skills
- Business Development
- Restaurant Experience
- Sales Experience
- Design Controls
- HIPAA
- Management Experience
- Computer Literacy
- Next Generation Sequencing
- Smartsheet
- Guest Services
- Kickboxing
- Supervising Experience
About Company
American Express offers world-class Charge and Credit Cards, Gift Cards, Rewards, Travel, Personal Savings, Business Services, Insurance and more.
