Director DevOps

Dallas, IA - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Why Ryan

Hybrid Work Options
Award-Winning Culture
Generous Personal Time Off (PTO) Benefits
14-Weeks of 100% Paid Leave for New Parents (Adoption Included)
Monthly Gym Membership Reimbursement OR Gym Equipment Reimbursement
Benefits Eligibility Effective Day One
401K with Employer Match
Tuition Reimbursement After One Year of Service
Fertility Assistance Program
Four-Week Company-Paid Sabbatical Eligibility After Five Years of Service

The Director DevOps is a Hands On position which provides leadership to the DevOps team guides and delivers technology service to all stakeholders. The DevOps team is responsible and accountable for RYANs online product portfolio. The team implements CI/CD pipelines and implements monitoring solutions to ensure our products and services are constantly available for our customers. The Senior Manager position is fully accountable for ensuring our products provide our customers with an outstanding customer experience by ensuring they remain available secure and performant.

Duties and responsibilities aligned to Ryans Key Results:

People:

Act as a trusted adviser to both business and technology stakeholders.
Develop professional relationship with all levels of the organization clients and vendors.
Provide day-to-day oversight and management of staff ensure efficient working of staff and provide feedback for employees.
Participate in planning creating and managing our Multi-Cloud AWS GCP and Azure environment.
Plan implement and manage application availability and performance monitoring processes.
Troubleshoot complex production issues in a distributed environment.
Diligently work to improve the quality of solutions delivered to our customers by helping build out our Continuous Integration Continuous Delivery (CI/CD) pipelines.
Work with the development team to make our applications more stable and faster.
Work with QA teams for reproduction and setup of complex production issues
Apply patches and updates as needed for issues found in production.
Participate in on-call rotations driving restoration and repair of service-impacting issues
Adhere to defined IT security and process governance as defined.

Value:

Highly responsible self-disciplined self-managed self-motivated able to work with little or no supervision.
Passion to understand learn and dissect new technologies quickly on your own.
Demonstrable leadership in implementing a culture of continuous improvement and excellence.

Obsessive about automation.

Education and Experience:

Bachelors degree in related field or equivalent with at least twenty years prior progressive experience in a multistate or international firm environment is required.
Excellent management and organizational skills including the ability to direct multiple assignments and manage multiple direct reports
15 years of experience in DevOps or similar roles. Inclusive of the below:
- 10 years of experience with AWS GCP and Azure tools and methodologies.
- 7 years of experience driving the adoption of and achieving successful Agile and DevOps practices
- 5 years of experience with SQL and NoSQL databases.
- 5 years of experience with containerization technologies such as Docker and Kubernetes
Experience with agile planning deployment integration test/validation and configuration custom software across multiple DevOps tooling platforms; Experience with configuration management tools (Puppet Ansible Chef Azure DevOps or similar) and experience in automation by scripting in Bash PowerShell Perl Ruby JavaScript and Python.
Strong practical administration skills in Cloud and Virtualized environment (GCP AWS Azure VMware etc.)
Experience with source control systems (i.e. GIT TFS)
Hands-on experience with application monitoring and analytics tools (i.e. Azure Application Insights DataDog WhatsUp Gold SolarWinds)
Hands-on experience working as a DevOps Build & Release Engineer ideally with Microsoft-based applications online/on-prem.
Experience with CI systems (i.e. Jenkins CruiseControl TeamCity VSTS).
Strong written verbal and presentation skills

Computer Skills:

To perform this job successfully an individual must have intermediate knowledge of Microsoft Project Word Excel PowerPoint Outlook wireframe tools and Internet navigation and research.

Certificates and Licenses:

Valid drivers license required.

Supervisory Responsibilities:

Directs employees and teams carries out all responsibilities in accordance with Firm policies and applicable law.

Work Environment:

Standard indoor working environment.
Occasional long periods of sitting or standing while working.
Position requires regular interaction with employees and clients both in person and via e-mail and telephone.
Independent travel requirement: 0 to 10%.

Equal Opportunity Employer: disability/veteran

#DICE

Required Experience:

Director

Why RyanHybrid Work OptionsAward-Winning CultureGenerous Personal Time Off (PTO) Benefits14-Weeks of 100% Paid Leave for New Parents (Adoption Included)Monthly Gym Membership Reimbursement OR Gym Equipment ReimbursementBenefits Eligibility Effective Day One401K with Employer MatchTuition Reimburseme...

Why Ryan

Hybrid Work Options
Award-Winning Culture
Generous Personal Time Off (PTO) Benefits
14-Weeks of 100% Paid Leave for New Parents (Adoption Included)
Monthly Gym Membership Reimbursement OR Gym Equipment Reimbursement
Benefits Eligibility Effective Day One
401K with Employer Match
Tuition Reimbursement After One Year of Service
Fertility Assistance Program
Four-Week Company-Paid Sabbatical Eligibility After Five Years of Service

Duties and responsibilities aligned to Ryans Key Results:

People:

Act as a trusted adviser to both business and technology stakeholders.
Develop professional relationship with all levels of the organization clients and vendors.
Provide day-to-day oversight and management of staff ensure efficient working of staff and provide feedback for employees.
Participate in planning creating and managing our Multi-Cloud AWS GCP and Azure environment.
Plan implement and manage application availability and performance monitoring processes.
Troubleshoot complex production issues in a distributed environment.
Diligently work to improve the quality of solutions delivered to our customers by helping build out our Continuous Integration Continuous Delivery (CI/CD) pipelines.
Work with the development team to make our applications more stable and faster.
Work with QA teams for reproduction and setup of complex production issues
Apply patches and updates as needed for issues found in production.
Participate in on-call rotations driving restoration and repair of service-impacting issues
Adhere to defined IT security and process governance as defined.

Value:

Highly responsible self-disciplined self-managed self-motivated able to work with little or no supervision.
Passion to understand learn and dissect new technologies quickly on your own.
Demonstrable leadership in implementing a culture of continuous improvement and excellence.

Obsessive about automation.

Education and Experience:

Bachelors degree in related field or equivalent with at least twenty years prior progressive experience in a multistate or international firm environment is required.
Excellent management and organizational skills including the ability to direct multiple assignments and manage multiple direct reports
15 years of experience in DevOps or similar roles. Inclusive of the below:
- 10 years of experience with AWS GCP and Azure tools and methodologies.
- 7 years of experience driving the adoption of and achieving successful Agile and DevOps practices
- 5 years of experience with SQL and NoSQL databases.
- 5 years of experience with containerization technologies such as Docker and Kubernetes
Experience with agile planning deployment integration test/validation and configuration custom software across multiple DevOps tooling platforms; Experience with configuration management tools (Puppet Ansible Chef Azure DevOps or similar) and experience in automation by scripting in Bash PowerShell Perl Ruby JavaScript and Python.
Strong practical administration skills in Cloud and Virtualized environment (GCP AWS Azure VMware etc.)
Experience with source control systems (i.e. GIT TFS)
Hands-on experience with application monitoring and analytics tools (i.e. Azure Application Insights DataDog WhatsUp Gold SolarWinds)
Hands-on experience working as a DevOps Build & Release Engineer ideally with Microsoft-based applications online/on-prem.
Experience with CI systems (i.e. Jenkins CruiseControl TeamCity VSTS).
Strong written verbal and presentation skills

Computer Skills:

To perform this job successfully an individual must have intermediate knowledge of Microsoft Project Word Excel PowerPoint Outlook wireframe tools and Internet navigation and research.

Certificates and Licenses:

Valid drivers license required.

Supervisory Responsibilities:

Directs employees and teams carries out all responsibilities in accordance with Firm policies and applicable law.

Work Environment:

Standard indoor working environment.
Occasional long periods of sitting or standing while working.
Position requires regular interaction with employees and clients both in person and via e-mail and telephone.
Independent travel requirement: 0 to 10%.

Equal Opportunity Employer: disability/veteran

#DICE

Required Experience:

Director

Key Skills

Fundraising
Management Experience
Coaching
Analysis Skills
Strategic Planning
Team Management
Budgeting
Leadership Experience
Mentoring
Public Speaking
negotiation
Supervising Experience

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About Company

Ryan

Ryan is a global tax services, software, and technology firm providing an integrated suite of federal, state, local, and international tax services to companies across the world.

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