DESKTOP ENGINEER II
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Job Location:
Los Angeles, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
DESKTOP ENGINEER II
Our client an Architectural and Engineering firm in Los Angeles is searching for a dynamic Desktop Engineer to support its employees. This is a Contract position. They foster professional and personal development and offer outstanding benefits.
Job Description:
Reporting to the IT Supervisor this position provides end user support for roughly 140 users running Windows 10 and 11 MS Office and various graphics applications including but not limited to Adobe Illustrator InDesign Photoshop AutoCAD and Revit. He/she ensures the smooth operation and stability of the firms local and cloud-based IT infrastructure.
Reporting to the IT Supervisor this position provides end user support for roughly 140 users running Windows 10 and 11 MS Office and various graphics applications including but not limited to Adobe Illustrator InDesign Photoshop AutoCAD and Revit. He/she ensures the smooth operation and stability of the firms local and cloud-based IT infrastructure.
A good understanding of PC hardware principles of networking and the ability to adapt to new applications is needed.
Responsibilities Include:
- Provide support for roughly 140 users on Windows 10 and 11 workstations and laptops
- Diagnose and repair PC hardware
- Support and troubleshoot MS Office and various graphic applications
- Provide end user training as needed in the use of computers applications hardware and security practices
- Support maintain and troubleshooting printers
- Manage users in Active Directory and Microsoft 365
- Manage Microsoft Teams phones and conferencing audio/video technology
- Perform IT asset management and inventory tracking
- Collaborate with the managed service providers to address desktops and laptops issues
Qualifications:
- Minimum 8 years of related experience
- Knowledge of MS Windows Linux and mobile devices
- Experience troubleshooting and supporting AutoCAD and Revit
- Skilled in using remote desktop support tools and ticketing systems
- Knowledge of IT security practices and familiarity with cybersecurity principles
- Documentation skills including creating and updating technical guides
- Strong diagnostic skills
- Strong people skills
- Able to troubleshoot applications you have not been exposed to before
- Experience in managing vendor relationships and coordinating warranty services
- Able to lift 50 lbs.
- Able to multitask
- Availability for after-hours support and on-call duties
- Professional attire a must
- Must have a can do attitude and must be flexible with working hours
Preferred but not Required:
- Bachelors degree in computer science Information Technology or a related field
- A
- Network
- MCP
They offer career advancement opportunities and an excellent compensation and benefits package that include company paid group medical dental vision and life insurance coverage a matching 401(k) plan paid monthly parking one-week yearend holiday shut-down and an alternative work schedule based on a 4 -day workweek.
If qualified and interested in this opportunity please apply with an updated resume.
JPC-7010
Key Skills
- MAC
- Active Directory
- Switching
- Information Technology
- Access Points
- Deskstops
- PowerShell
- OS
- Windows
- SCCM
- Troubleshoot
- Computer information system
- Setup
- hardware
- Technical Support
