Inside Sales Representative

About J.C. Cannistraro

As Bostons leading industrial mechanical contactor Cannistraro is the premier provider of mechanical construction solutions. Specializing in HVAC plumbing and fire protection our in-house fabrication capabilities and cutting-edge technology are designed to streamline your next construction project. At Cannistraro we believe every role in the field or the office is a trade worth mastering. Our Service team supports commercial buildings across Greater Boston helping clients maintain reliable HVAC Plumbing and Fire Protection systems through expertise care and commitment.

About the Inside Sales Representative Role

Were looking for a Service Inside Sales Representative who shares our passion for craftsmanship and customer this role youll work closely with our Outside Sales Representatives and Service Technicians to ensure clients receive timely accurate and professional support. Youll help develop proposals coordinate repairs and build trusted relationships that keep our service operations running smoothly.

What Youll Do

• Qualify leads and opportunities in collaboration with customers technicians and Outside Sales Representatives.
• Prepare detailed service estimates and proposals including labor materials and subcontractor costs for repair work replacements and preventive maintenance agreements.
• Create and send proposals to customers in support of the Outside Sales team.
• Assist with relationship management and ongoing customer communication.
• Visit jobsites to gain a firsthand understanding of equipment systems and service needs.
• Manage unassigned accounts and prepare related proposals when opportunities arise.
• Support coordination of repairs procurement of materials and equipment and scheduling of subcontractors or deliveries.
• Provide assistance with permit applications and CRM tracking for quoted opportunities.
• Contribute to a positive safety-first culture and uphold the companys core values of teamwork integrity and continuous improvement.

What You Bring

• Associate degree business certificate or equivalent related experience.
• 24 years of experience in a sales support or service coordination role (HVAC plumbing or construction industry experience a plus).
• Strong organizational and time management skills with the ability to handle multiple priorities.
• Clear written and verbal communication skills with customers technicians and vendors.
• Proficiency with Microsoft Word Excel and Outlook; experience with CRM or database systems preferred.
• A collaborative mindset and a desire to grow your craft within a supportive team-based environment.

Why Join Us

• Be part of a team that values craftsmanship and continuous learning.
• Work in an environment where collaboration respect and professionalism are at the core of everything we do.
• Play a meaningful role in maintaining systems that keep businesses and communities running.
• Access opportunities for career development and hands-on learning in the service trades.

If you take pride in your work enjoy supporting others and want to grow within a team that values your contribution wed love to hear from you.

If you require accommodations due to a disability to complete the application process please contact Human Resources at or submit a request in writing to J.C. Cannistraro LLC is an E-Verify Company.

Required Experience:

Junior IC