THE ROLE

We believe in the power of diversity and the power ofteamwork. We need both collaborative and individual responsibility to organizeeffectively around our customers problems.

Reporting into the General Manager this role AccountManager is responsible for creatively growing existing accounts finding newleads and business accounts. The goal is to develop relationships with keyinfluencers and decision makers to the point you feel like you are a part oftheir team.

The successful candidate will be responsible for OpportunityGeneration Project & Work Order Management Sales Order ManagementOrganizational Interfaces Sales Support & Administration QuotationManagement Order Preparation and relationship management through serving ofcustomer accounts.

WHAT WE OFFER

We offer competitive health benefits wellness andhealthcare spending accounts and a holiday package that includes the weekbetween Christmas and New Years off. Youll also be getting in as we grow sogrowth opportunities abound if you exhibit the knowledge expertise andpassion to grow with the organization.

This is afull-time permanentpositionworking out of our impeccably designed and furnished office. Youll mostly workfrom 9am to 5pm Monday to Friday with irregular or extended hours as projectsdemand.

THE DAY TO DAY

The successful candidate will be responsible for thefollowing:

• Passionately hunt new business opportunities growing your funnel by connecting with your wide network of A&D CRE GCs and Project Managers.
• Act as the single point-of-contact for coordinating all dealer activities services orders and personnel for each assigned account and is responsible for account teams performance.
• Provides timely response to customers requests for products services and/or information.
• Maintain comprehensive understanding of customers needs corporate goals business practices and satisfaction/performance criteria proposing ways to enhance their space.
• Responsible for all client relations and on-going relationships with client personnel and client third parties (contractors A&D firms etc.)
• Oversee all customer projects and work orders; directs dealer team for implementation of customer orders and service requests.
• Ensure a responsible close of sale by obtaining signed sales orders (and terms & conditions if appropriate) client purchase orders and deposits as required.
• Stay involved throughout sale implementation to ensure that any bottlenecks or changes in scope are identified and resolved and that both customer and dealership are satisfied.
• Prepares documents for RFP RFQ bids and tenders.
• Ensure documentation standards are maintained on all account activities with a customer first service level following processes and procedures.
• Specify product pricing product research sourcing new products and technical order information including custom requirements. Initiates the service quote requests for deliveries of small and major orders.
• Work with manufacturers to obtain lead times contracts discounts and pricing for order quotes.
• Provide administrative support to ensure accuracy of orders and a positive customer experience as needed.

YOU BRING THE FOLLOWING

Your sales background allows you to problem solve usingdesign thinking throughout the sales process along with your in-depth knowledgeof their business and needs winning you a seat at the table as a trustedadvisor in planning discussions. When a client is ready to order you willmanage expectations from the outset to the finish line. Your clients will knowhow their project is progressing in relation to key timelines. A strongunderstanding of relationship management project management and solid administrativeskills are going to be key to the success of this role.

These are complex sales where youll manage competingpriorities multiple internal and external stakeholders and varyingdeliverables. Your experience in a similarly complex sales environment will becrucial for your success here. The number of projects youll have on the go atany given time will vary depending on their size and scope.

The team youll join is collaborative and successful. Yourbook of business will continue to grow and develop through the hard work of ourBusiness Development team. Youll work with them to transition accounts fromtheir desk to yours as their workload and clients needs require.

ABOUT US

Contemporary Office Interiors (COI) is a privately-ownedMillerKnoll Certified Dealer DIRTT Certified Construction PartnerArchitectural Walls and Commercial Flooring provider. We have offices inVancouver Edmonton Winnipeg Toronto and a head office in Calgary. Weprioritize people productivity and value to create more than a place to workwe create a space to succeed.

Were proud of our half-century legacy as a company. Ourtalented people have brought us to where we are today. COI is and has beenhonoured to have a passionate team thats committed to creating exceptionalspaces that inspire you to be your best.

We believe in the power of diversity and the power ofteamwork. We need both collaboration and individual responsibility to organizeeffectively around our customers problems.

COI only advertises job opportunities through our corporatewebsite Indeed LinkedIn and Job Bank. We ask that you apply directly to thisposting. We thank all applicants for their interest; however only thoseselected for an interview will be contacted.

Please Note:All resumes are reviewed by amember of our HR team. AI tools may be used during the interview process toassist with recording and evaluating interviews.

Please visit our careers page to see more job opportunities.