Service Manager
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Job Location:
Monthly Salary:
Posted on:
9 hours ago
Vacancies:
1 Vacancy
Job Summary
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The Opportunity
Lounsbury Chevrolet in Bathurst is looking for a Service Manager. You will be a key leader in the dealership responsible for the overall production and efficiency of the service department.
We are looking for an experienced career-minded individual with a record of accomplishment for leading and building a team to deliver superior customer service.
Why Work With UsLounsbury Chevrolet in Bathurst is a part of the Lounsbury Group of Companies. We invest in our employees through training programs and offer:
- Competitive Wages
- Group Benefits Plan including health dental vision life insurance short-term disability and long-term disability that start on the first day of work (no waiting period)
- Vacation and paid sick days (vacation is negotiable based on experience)
- Company Pension Plan (after 6 months)
- Employee discounts on cars services and Lounsbury Furniture
- Career growth and continuous development
- Supervise and lead employees in the Service department including Technicians Service Advisors Warranty Administrators and Service Cashiers
- Address customer complaints and inquiries in a courteous and professional manner
- Maintain and promote a safe work environment
- Maintain relationships with suppliers
- Ensure compliance with company standards for cost control waste reduction quality safety and complete and on-time delivery
- Manage quality assurance - setting quality standards maintaining high quality of all garage activities
- Responsible for recruitment adherence to company policies and performance management
- Analyze and report on the departments daily monthly and annual key performance indicators and industry trends
- Review and use the monthly Profit and Loss statements to ensure expense control and proactively plan service and sales goals
- Post-secondary diploma or degree in a mechanical/technical field preferred
- 5 or more years of previous management experience in a technical environment
- Effective leadership skills with a strong focus on operations and business processes
- A clear and solid understanding of personnel policies practices procedures and other operational issues faced by the organization
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A little bit about us
Lounsbury Automotive Bathurst
The Lounsbury Group has successful retail operations in New Brunswick covering the entire province from north to south. Lounsburys greatest accomplishment is the ability to have grown our business in a diverse environment of bilingual communities. Lounsbury Group employs over 400 employees in its automotive dealerships heavy-duty truck dealerships brand name home furnishing stores and our own independent leasing company. We are a company which has rejuvenated itself continuously to remain leaders in our respective businesses. Our network of operations covers the region and our corporate goodwill has enabled us to develop strong relationships in the communities we serve.
Required Experience:
Manager
Key Skills
- Restaurant Experience
- Kitchen Experience
- Dealership Experience
- Food Safety Experience
- Management Experience
- Auto Service Management
- Maintenance
- Operations Management
- Cash Handling
- Leadership Experience
- Supervising Experience
- Automotive Service
