Business Process Expert

Opportunity at a Glance
The Business Process Expert position represents the Universitys Accreditation and Professional Regulation business unit in identifying organizing and leading the simplification and standardization of business processes. The individual in this role is charged with continually identifying opportunities to standardize processes as a means to drive out cost improve service achieve institutional consistency and expand efficiency while maintain high levels of quality. The role requires strong partnership with business stakeholders to drive process improvement delivery and quality outcomes through exemplary process design/improvement/management skills using proven best practice techniques data performance trends technologies and project management methodologies.

Responsibilities

• Collaborates with a variety of internal and external stakeholders while leading during various stages of projects to define analyze document and publish project data surveys business processes and information exchange requirements. Additionally assesses benefits post-project to report success and/or reassess next steps.

• Leads stakeholder briefings progress status reporting definition of measures and generation of project ideas.

• Builds and maintains relationships across the enterprise and understands at a high-level what initiatives are moving forward in other areas of the organization.

• Conducts business systems process analysis and needs assessments in an effort to identify business process improvements.

• Coordinates User Acceptance Testing (UAT) of respective department functions.

• Communicates with project teams after UAT execution to inform them of results including any issues problems or risks with the process or application.

• Leads and manages multiple assignments simultaneously creates and updates documented project plans monitors and reports progress to ensure that required work is delivered on time.

• Works closely with all stakeholders to ensure smooth go live when new systems or processes are moved into production.

• Ensures that University policies and procedures are examined for the benefits provided and impediments removed when possible; ensures that the quality of data and conclusions are justified.

• Ensures that project team members work together to define business processes recommend system configuration and project manage their development as needed.

• Develops and maintains a solid knowledge of the various enterprise applications technologies and business processes through a spirit of inquiry analysis and needs assessment in an effort to identify business process improvements.

• Ensures that a change management process occurs throughout the organization such that the full benefits of innovation are realized and it embraces principles of continuous improvement.

• Archives project documentation test results and any relevant information according to business standards and processes.

• Performs other duties as assigned

• Complies with all policies and standards

Qualifications :

• Bachelors Degree Required
• 3 years experience in change management project management and process improvement & implementation Required
• Special Skills: facilitation process mapping policy creation.
• Ability to work independently and make sound decisions with minimal supervision and direction.
• Excellent organization skills: ability to manage tasks and projects.
• Demonstrated success establishing clear priorities to achieve business outcomes.
• Proven ability to collaborate and build effective relationships with institutional partners.
• Outstanding communication and interpersonal skills with strong attention to detail.
• Must be considered a Subject Matter Expert for their represented area.

Additional Information :

In support of the pay transparency laws enacted across the country the expected salary range for this position is between $61720.78 and $111584.97. Actual pay will be adjusted based on job-related factors permitted by law such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.

Adtalem offers a robust suite of benefits including:

• Health dental vision life and disability insurance
• 401k Retirement Program 6% employer match
• Participation in Adtalems Flexible Time Off (FTO) Policy
• 12 Paid Holidays
  
  For more information related to our benefits please visit:

Equal Opportunity Minority / Female / Disability / V / Gender Identity / Sexual Orientation

Remote Work :

Yes

Employment Type :

Full-time