IT Support Executive
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Job Location:
Monthly Salary:
Experience Required:
Posted on:
17-10-2025
Vacancies:
1 Vacancy
Job Summary
About the Company -
Xiarch is a decade old company founded by the alumni of IVY league universities. It is a CERT-IN Impaneled & ISOcertified Global Consulting firm and is an acronym for Xtreme InfoSec Auditors Researchers Consultants and Hackers. Headquartered in New Delhi we have our delivery centers at Gurugram (Haryana) and Mumbai (Maharashtra)in India. Our vast clientele includes 2000 customers. Spanning across Asia India North America Africa and Middle East regions around the globe and many fortune 500 customers. We provide pure-play cybersecurity services in all major domains which includes VAPT Vulnerability assessments Penetration Testing Red Teaming Cloud Security SCADA IOT Security assessments Various compliance services viz ISO27001 ISO 27701 RBI SEBI UIDAI CISA GDPR HIPAA SOC2 PCI etc.
Job Title:
IT Support Executive / IT Support Engineer
Location:
Gurgaon India
Job Summary:
We are looking for a motivated IT Support professional (Fresher or Experienced) to assist in
day-to-day technical operations. The candidate will provide support for hardware software
networking and office equipment to ensure smooth business operations.
Key Responsibilities:
Resolve IT support requests from employees and provide technical assistance.
Answer employee questions regarding computer systems and software.
Gather and analyze data to diagnose problems with computer systems.
Change configurations settings and permissions to fix computer issues.
Generate sign-ins and accounts for new hires during the onboarding process.
Install new software and hardware drivers and update existing ones as needed.
Update employees on the status of their service requests.
Log all service requests and update tickets as required.
Provide support for laptops desktops mobile devices printers scanners projectors
and Smart TVs.
Troubleshoot and resolve network issues including Wi-Fi connectivity problems.
Assist in setting up and managing meeting room equipment including Smart TVs
and video conferencing systems.
Monitor and maintain IT inventory ensuring timely upgrades or replacements of
hardware.
Ensure adherence to IT security policies and best practices.
Qualifications & Skills:
Bachelors degree in Computer Science Information Technology or related field.
Basic knowledge of Windows/Mac OS office productivity software and networking
concepts.
Good problem-solving and communication skills.
Hands-on experience with hardware troubleshooting printers projectors Wi-Fi
and network issues.
Working Conditions:
- On-site presence required to resolve issues.
Required Skills:
Basic knowledge of Windows/Mac OS office productivity software and networking concepts. Good problem-solving and communication skills.
Required Education:
Bachelors degree in Computer Science Information Technology or related field.
Company Industry
IT Services and IT Consulting
Key Skills
- Baan
- English Language
- Ideas
- Access
- Games
- Application Management
