VIC - Ferntree Gully
An exciting opportunity has arisen for a Scheduler to join Service Stream in Ferntree Gully
Service Streams Power division are currently seeking a Scheduler to join our growing company. The Scheduler is responsible for developing coordinating and optimising the scheduling of field crews across Victoria to support the safe reliable and efficient delivery of electricity network services. This role focuses on maximising productive time on tools for crews reducing unnecessary travel and ensuring work is executed in alignment with business priorities regulatory obligations and client expectations.
Nature of position: Permanent Full Time
Location: Ferntree Gully VIC
Reporting Line: Tenders and Scheduling Manager
Key Responsibilities
- Lead the end-to-end scheduling of field crews for maintenance construction inspection and emergency response activities across the electricity distribution network.
- Optimise schedules to minimise crew travel and maximise utilisation and productivity.
- Collaborate with planning operations and field leadership teams to ensure resource availability aligns with work requirements.
- Monitor daily and weekly schedules adjusting to manage changing priorities such as unplanned outages weather events or urgent work orders.
- Use scheduling and workforce management systems to allocate work efficiently and maintain data accuracy.
- Analyse performance data to identify improvements in scheduling efficiency crew utilisation and service delivery.
- Provide guidance mentoring and technical expertise to other schedulers and planners.
- Act as a key liaison point between field teams supervisors and operational control centres to ensure effective communication and work coordination.
- Ensure all schedules comply with safety regulatory and enterprise agreement requirements.
- Drive continuous improvement initiatives in scheduling practices tools and processes.
Key Performance Indicators (KPIs)
- Crew utilisation rates (time on tools vs travel/idle time).
- Accuracy and efficiency of scheduling.
- On-time completion of planned and corrective work.
- Responsiveness to unplanned/emergency events.
- Stakeholder satisfaction (field crews supervisors operational teams).
- Compliance with safety environmental and regulatory obligations.
About You
Essential:
- Demonstrated experience in workforce scheduling rostering or operations planning preferably in the utilities construction or field services sector.
- Strong knowledge of electricity distribution network operations or similar field-based environments.
- Proven ability to optimise schedules to reduce inefficiencies and improve productivity.
- High proficiency in scheduling/workforce management systems and MS Office tools.
- Excellent communication and stakeholder engagement skills.
- Strong analytical and problem-solving ability.
- Ability to work under pressure adapt quickly to change and manage competing priorities.
Desirable:
- Experience in mentoring other team members.
- Understanding of enterprise agreements fatigue management and compliance requirements.
Attributes
- Safety-focused mindset.
- Continuous improvement orientation.
- Collaborative and team-focused.
- Detail-oriented with a strong sense of accountability.
- Proactive and solution-driven.
About Us
Service Stream is an equal opportunity ASX-listed business that develops and operates Australias essential services networks across telecommunications utilities transport defence and social infrastructure industries. Specialising in designing constructing and maintaining new and existing networks we provide end-to-end engineering and asset management solutions for our blue-chip client base. Committed to fostering a workplace culture that values diversity and inclusion Service Stream actively promotes the employment of Aboriginal and Torres Strait Islanders people with disabilities LGBTQI individuals and other diverse groups. As a signatory to the Veterans Employment Commitment we also value the skills and experience of ex-ADF members and their partners strongly considering veterans who meet the key criteria for our employment opportunities.
Service Streamdoes not accept any unsolicited resume referrals from external Recruitment or Labour Hire Companies.
Customer Care
How to Apply
If this sounds like you apply now to the Service Stream Recruitment Team via the online application button.
Primary LocationVIC - Ferntree GullyJob Description SummaryAn exciting opportunity has arisen for a Scheduler to join Service Stream in Ferntree GullyAbout the RoleService Streams Power division are currently seeking a Scheduler to join our growing company. The Scheduler is responsible for developin...
VIC - Ferntree Gully
An exciting opportunity has arisen for a Scheduler to join Service Stream in Ferntree Gully
Service Streams Power division are currently seeking a Scheduler to join our growing company. The Scheduler is responsible for developing coordinating and optimising the scheduling of field crews across Victoria to support the safe reliable and efficient delivery of electricity network services. This role focuses on maximising productive time on tools for crews reducing unnecessary travel and ensuring work is executed in alignment with business priorities regulatory obligations and client expectations.
Nature of position: Permanent Full Time
Location: Ferntree Gully VIC
Reporting Line: Tenders and Scheduling Manager
Key Responsibilities
- Lead the end-to-end scheduling of field crews for maintenance construction inspection and emergency response activities across the electricity distribution network.
- Optimise schedules to minimise crew travel and maximise utilisation and productivity.
- Collaborate with planning operations and field leadership teams to ensure resource availability aligns with work requirements.
- Monitor daily and weekly schedules adjusting to manage changing priorities such as unplanned outages weather events or urgent work orders.
- Use scheduling and workforce management systems to allocate work efficiently and maintain data accuracy.
- Analyse performance data to identify improvements in scheduling efficiency crew utilisation and service delivery.
- Provide guidance mentoring and technical expertise to other schedulers and planners.
- Act as a key liaison point between field teams supervisors and operational control centres to ensure effective communication and work coordination.
- Ensure all schedules comply with safety regulatory and enterprise agreement requirements.
- Drive continuous improvement initiatives in scheduling practices tools and processes.
Key Performance Indicators (KPIs)
- Crew utilisation rates (time on tools vs travel/idle time).
- Accuracy and efficiency of scheduling.
- On-time completion of planned and corrective work.
- Responsiveness to unplanned/emergency events.
- Stakeholder satisfaction (field crews supervisors operational teams).
- Compliance with safety environmental and regulatory obligations.
About You
Essential:
- Demonstrated experience in workforce scheduling rostering or operations planning preferably in the utilities construction or field services sector.
- Strong knowledge of electricity distribution network operations or similar field-based environments.
- Proven ability to optimise schedules to reduce inefficiencies and improve productivity.
- High proficiency in scheduling/workforce management systems and MS Office tools.
- Excellent communication and stakeholder engagement skills.
- Strong analytical and problem-solving ability.
- Ability to work under pressure adapt quickly to change and manage competing priorities.
Desirable:
- Experience in mentoring other team members.
- Understanding of enterprise agreements fatigue management and compliance requirements.
Attributes
- Safety-focused mindset.
- Continuous improvement orientation.
- Collaborative and team-focused.
- Detail-oriented with a strong sense of accountability.
- Proactive and solution-driven.
About Us
Service Stream is an equal opportunity ASX-listed business that develops and operates Australias essential services networks across telecommunications utilities transport defence and social infrastructure industries. Specialising in designing constructing and maintaining new and existing networks we provide end-to-end engineering and asset management solutions for our blue-chip client base. Committed to fostering a workplace culture that values diversity and inclusion Service Stream actively promotes the employment of Aboriginal and Torres Strait Islanders people with disabilities LGBTQI individuals and other diverse groups. As a signatory to the Veterans Employment Commitment we also value the skills and experience of ex-ADF members and their partners strongly considering veterans who meet the key criteria for our employment opportunities.
Service Streamdoes not accept any unsolicited resume referrals from external Recruitment or Labour Hire Companies.
Customer Care
How to Apply
If this sounds like you apply now to the Service Stream Recruitment Team via the online application button.
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