Assistant Manager, Distribution Centre

Work Schedule

Environmental Conditions

Job Description

Essential Duties and Responsibilities

Vendor & 3PL Management:

• Act as the main point of contact for 3PL warehouse and local delivery vendors.
• Monitor and handle daily operational processes to ensure all inbound outbound and inventory transactions are accomplished efficiently and accurately.
• Conduct regular performance reviews and on-site audits of 3PL partners.

Operational Execution & Troubleshooting:

• Proactively identify and resolve operational issues including shipping delays inventory inaccuracies and fulfillment errors.
• Coordinate with internal cross-functional teams (Sales Customer Service Planning) and 3PL vendors to implement special customer requests and resolve urgent challenges.
• Ensure compliance with all company policies safety standards and SOPs across the supply chain.

Financial Stewardship & Budget Control:

• Assist in the development of the Annual Operating Plan (AOP) and periodic forecasts (FCST) for distribution center activities.
• Monitor all logistics-related expenses (warehousing transportation labor) against the budget.
• Investigate and take corrective action on any overspending issues providing root cause analysis and implementing cost-control measures.

Performance Management & Reporting:

• Develop track and analyze Key Performance Indicators (targets) for 3PL vendors such as Timely Delivery Order Accuracy Inventory Accuracy and Damage Rates.
• Prepare and present regular performance reports slides and dashboards for management review.
• Lead or give to projects sought at enhancing efficiency reducing costs and improving service levels.

Minimum Requirements/ Qualifications:

• Bachelors degree or Diploma in Supply Chain Management Logistics Business Administration or a related field.
• 5 years of solid experience in distribution warehouse or logistics management.
• Experience within the biotechnology medical device or cold chain logistics sectors is a distinct advantage.
• Demonstrated practical experience managing 3PL (Third-Party Logistics) partners and local delivery vendors.
• Demonstrated proficiency in financial competence with hands-on involvement in budget control forecasting (AOP/FCST) and expense management.
• Proficiency in data analysis benchmark reporting and crafting management presentations (advanced Microsoft Excel/PowerPoint essential).
• Hands-on experience with ERP systems (e.g. SAP Oracle) is highly preferred.
• Strong project management skills with the ability to prioritize and manage multiple tasks effectively.
• Excellent communication negotiation and interpersonal skills for working with vendors and internal collaborators.
• A resilient self-motivated professional with a strong sense of responsibility keen attention to detail and a customer-centric approach.
• Must be able to work independently and effectively under pressure.
• Proficiency in both written and spoken English and Chinese (Mandarin/Cantonese) is required.