Continuous Improvement Analyst
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Continuous Improvement Analyst
Job No: 677426
Sydney - Inner Suburbs & CBD Brisbane - Inner Suburbs & CBD Melbourne - Inner Suburbs & CBD
Permanent Full Time
Insurance
Pay Band 5
- Drive innovation and process improvement across a strategic platform
- Any CBD location/Hybrid wfh
- 12 month role
About the Role:
Make a meaningful impact by improving how we work and deliver for our customers. Grow your career in a supportive environment that values innovation and inclusion. Join our Docs & Notices team within Operational Excellence as a Continuous Improvement Analyst where youll identify and implement solutions that enhance efficiency reduce costs and improve customer outcomes. Youll collaborate across teams to drive innovation and deliver measurable results.
What Youll Do:
- Analyse end-to-end processes within the Docs & Notices Platform to identify improvement opportunities
- Design and implement changes that enhance productivity quality and customer service
- Collaborate with stakeholders to develop business cases and action plans for improvement initiatives
- Monitor cost drivers and track benefits of implemented solutions
- Engage with internal teams and vendors to refine business practices and share best practices
- Support strategic initiatives that align with operational excellence goals.
What Youll Bring:
- Experience in process improvement and data analysis.
- Business process mapping with experience in ARIS mapping tool
- Ability to develop innovative solutions and deliver outcomes within set timeframes
- Strong stakeholder engagement and communication skills
- Proficiency in Microsoft Office SharePoint and data analysis tools (e.g. ThoughtSpot)
- Knowledge of Lean/Six Sigma Agile methodology and insurance operations
- A proactive mindset with the ability to work independently and collaboratively.
At Suncorp we believe we are our best when our workforce is as diverse talented and passionate as the communities in which we live and operate and where our people feel included valued and connected. We are passionate about inspiring our people by creating a diverse accessible and inclusive culture offering flexible work career development and internal mobility and building connected relationships amongst our team members and with our customers.
If you require any support and adjustments to participate equitably in our recruitment process or in the workplace we encourage you to contact for a confidential conversation. To apply for this opportunity please submit your application directly via the link provided.
Advertised: AUS Eastern Daylight Time
Applications close: AUS Eastern Daylight Time
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Key Skills
- Business Intelligence
- Children Activity
- Business Analysis
- Corporate Sales
- ABB
- Corporate Development
