customer service executive

Mumbai - India

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Were Hiring: Customer Service Executives (Freshers & Experienced Welcome!) Location: L&T Powai Andheri East Mumbai Designation: Customer Service Executive Industry: Banking & Financial Services (Lead Generation Process) About the Role: As a Customer Service Executive you will be part of a dynamic voice-based process focused on lead generation for top financial institutions like ICICI Bank Standard Chartered and I-Securities. Your core responsibility will be to interact with potential customers over the phone and convince them to schedule appointments for banking and financial products. Key Responsibilities: Make outbound calls to potential customers Explain banking & financial products such as Credit Cards Loans Demat Accounts Savings Accounts and Insurance Generate leads by convincing customers to book appointments Maintain a professional and positive approach in all interactions Meet daily call and appointment targets Coordinate with the operations team and update reports Candidate Requirements: Education: HSC (12th Pass) or above Experience: Both freshers and experienced candidates are eligible Gender: Male & Female both can apply Age Limit: 18 to 36 years Language: Basic to Excellent English communication skills Note: Regular college students are not eligible Job Details: Shift Timing: 9:30 AM to 6:30 PM (Day Shift) Working Days: Monday to Saturday Week Off: Fixed Sunday off Salary: o Gross Salary: 16400 to 23139/month o Net Salary: 14350 to 21004/month Incentives: Attractive performance-based incentives Salary is fixed based on attendance Interview Process: 1. HR Round: Screening for qualification age communication salary expectations & commute feasibility 2. Client/Operations Round: Stability & communication evaluation Interested candidates can share their CV at: