Manager Sales Operations
Share
Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Role Overview
We are seeking a Salesforce Certified Sales Cloud Consultant with SaaS industry experience to design implement and optimize Salesforce Sales Cloud solutions. The consultant will partner with business stakeholders to translate requirements into scalable solutions enhance sales productivity and ensure Salesforce best practices are applied across the organization.
Key Responsibilities
Solution Design & Implementation
Collaborate with internal teams to gather business requirements and design Sales Cloud solutions.
Configure and customize Salesforce Sales Cloud features (Leads Accounts Contacts Opportunities Forecasting Territories Products Price Books Quotes).
Implement sales automation processes including lead routing/assignment workflow automation approval processes and validation rules.
Business Process Optimization
Analyze existing sales processes and recommend improvements leveraging Salesforce functionality.
Develop scalable solutions to improve pipeline visibility forecasting accuracy and sales productivity.
Data Management & Reporting
Ensure data integrity during migration and integrations with external systems.
Create dashboards reports and analytics to support sales performance management.
Stakeholder Engagement
Act as the Salesforce subject matter expert (SME) for Sales Cloud.
Train business users on new features and solutions.
Provide post-implementation support and enhancements.
Qualifications :
Salesforce Certified Sales Cloud Consultant credential (active).
Strong knowledge of Salesforce core architecture declarative configuration and Sales Cloud capabilities.
Prior Experience in handling large scale & Complex SFDC Migrations.
6-10 years of Salesforce administration or consulting experience with at least 12 years supporting SaaS or subscription-based businesses.
- Strong understanding of SaaS revenue models (ARR MRR bookings churn renewals).
Hands-on experience with CPQ and/or Revenue Cloud.
Hands-on experience with data migration integrations and third-party applications.
Strong problem-solving communication and presentation skills.
Additional Information :
Preferred Qualifications
Additional Salesforce certifications (Admin Advanced Admin Platform App Builder).
Experience integrating Salesforce with SaaS billing systems (Eg: Chargebee Netsuite).
- Background in Sales Operations Revenue Operations or Business Consulting in a SaaS environment.
Experience with Partner Relationship Management.
At Freshworks we have fostered an environment that enables everyone to find their true potential purpose and passion welcoming colleagues of all backgrounds genders sexual orientations religions and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant richer environment that boosts the goals of our employees communities and business. Fresh vision. Real impact. Come build it with us.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Six Sigma
- Lean
- Management Experience
- Process Improvement
- Microsoft Outlook
- Analysis Skills
- Warehouse Management System
- Operations Management
- Kaizen
- Leadership Experience
- Supervising Experience
- Retail Management
About Company
Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshwork ... View more
