QA Manager Night Shift
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Job Location:
Mandaluyong - Philippines
Monthly Salary:
Not Disclosed
Posted on:
30 days ago
Vacancies:
1 Vacancy
Job Summary
Testronic is a long-established supplier of outsourced QA to video games developers. Our key clients include some of the biggest AAA studios in the customers are based in North America but we also serve a good number of usually smaller studios in Europe.
With a total headcount of 2000 people. The three largest offices we operate out of are New Orleans Warsaw and Manila with the latter two locations operating two shifts each.
Although the scope of our operations has varied over time we are now focused on Functional QA (FQA) as our core competency where we provide high value-add to our customers.
Key Responsibilities:
- Lead and manage a QA team of approximately 100 QA Technicians based in our Manila office.
- Collaborate closely with other QA Managers to align goals share best practices and ensure consistent service quality across sites.
- Coach mentor and develop team members fostering a culture of excellence accountability and growth.
- Partner with HR and Recruitment to hire train and retain top-quality QA talent.
- Drive continuous improvement of QA processes and service delivery focusing on efficiency and value creation.
- Promote a proactive solution-oriented mindset within the QA teams going beyond task execution to add measurable client value.
- Ensure testers understand both the technical and creative aspects of game development enabling stronger collaboration with developers.
- Track and analyze performance metrics and quality indicators to support data-driven decision-making.
- Present and act on feedback from development teams to ensure our QA service continually meets or exceeds client expectations.
- Contribute to strengthening Testronics Functional QA (FQA) offering ensuring we remain an industry leader in quality assurance.
Requirements
- A solid understanding of testing methodologies test plan organization and technical requirements based on hands-on experience as a QA engineer.
- A clear appreciation of what constitutes good FQA and what makes a successful collaborative relationship between QA and Dev teams.
- Fluency in English both written and spoken to at least CEFR level B2 and ideally to level C1.
- Excellent communication skills that enable you to discuss technical issues in lay terms whilst retaining clarity and precision.
- Experience managing multiple teams and in coaching and mentoring managers who work under you.
- Good understanding of KPI metrics (and their limitations!) plus an ability to present this to customers.
- Good numeracy and analytical skills with an appreciation of the difference between data and information.
- Some familiarity with the basics of information security.
- A collaborative approach thats effective in a cross-functional environment with an ability to bring out the best in people; to motivate communicate and have fun.
- Experience of the video games industry would be a plus but is not essential.
Benefits
- HMO plus 1 dependent upon regularization
- Hybrid work model
- Friendly international and supportive work environment
- Holistic business understanding: being involved across various business processes providing a comprehensive view of the organization
Testronic is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Required Experience:
Manager
Key Skills
- Restaurant Experience
- Kitchen Experience
- Inventory Control
- Hospitality Experience
- Dayforce
- Lean Six Sigma
- Management Experience
- Facilities Management
- Warehouse Experience
- Supervising Experience
- Restaurant Management
- Commercial Cleaning
About Company
We are a unique outsource partner with over 20 years experience providing award-winning QA Testing, Localization and Player Support services to entertain providers across the planet.
