Senior Business Systems Support Lead
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Job Location:
Sunnyvale, CA - USA
Monthly Salary:
$ 165000 - 242000
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
What Youll Do:
As the Senior Business Systems Support Lead youll oversee the stability and continuous improvement of core business systems across Finance Accounting and Operations. Youll combine hands-on technical expertise with leadership of global/offshore teams to deliver efficient scalable and compliant solutions.
About the Role:
The Senior Business Systems Support lead is a technical leadership role responsible for the stability optimization and continuous improvement of business systems across Finance Accounting Operations. The role combines technical expertise in system configuration and integration with strong leadership of global/offshore resources. This position is accountable for developing scalable intake and classification processes ensuring effective prioritization and driving innovation through automation and AI.
Key Responsibilities:
- Develop and maintain intake triage and classification processes to improve efficiency and prevent recurring issues.
- Collaborate with business stakeholders to align support and optimization activities with broader system roadmaps and business strategies.
- Establish and monitor KPIs for system performance resource effectiveness and stakeholder satisfaction
- Troubleshoot production issues help close-related activities and maintain tight SLAs.
- Configure incremental changes to workflows saved searches dashboards with a constant focus on quality.
- Follow IT SOX processes - Access controls Change management Quarterly Access reviews leveraging tools like Fastpath.
- Identify and implement AI automation and self-service opportunities to reduce manual work and improve user experience.
- Establish and monitor KPIs for system performance resource effectiveness and stakeholder satisfaction.
Who You Are:
- 5 years as a NetSuite Administrator or Analyst with at least 1 year as a lead.
- Bachelors degree in Information Systems Computer Science Finance or related field is preferred.
- Proven experience managing global/offshore technical teams.
- Strong knowledge of intake and triage frameworks; experience implementing ITSM or similar practices in an IT business systems context.
- Ability to create/modify fields Saved Searches reports Pdf forms and help close processes.
- Good knowledge of key modules in Netsuite - ARM Fixed Assets Inventory Lease Accounting Procurement Squareworks
- Proven ability to work independently with strong problem-solving and root cause identification skills
- Ability to adhere to SOX compliance requirements in access controls change management User access review reports. Gather audit evidence and reports for SOX compliance.
- Additional experience as admin for Ramp Navan coupa SFDC etc is a plus.
Wondering if youre a good fitWe believe in investing in our people and value candidates who can bring their own diversified experiences to our teams even if you arent a 100% skill or experience match. Here are a few qualities weve found compatible with our team. If some of this describes you wed love to talk.
- You love to create reliable and stable business systems performance across all domains.
- Youre curious about using automation to reduce recurring issues through systemic fixes and process improvements.
- Youre an expert in delivering with stakeholders across Finance HR Operations and GTM.
Why CoreWeave
At CoreWeave we work hard have fun and move fast! Were in an exciting stage of hyper-growth that you will not want to miss out on. Were not afraid of a little chaos and were constantly learning. Our team cares deeply about how we build our product and how we work together which is represented through our core values:
- Be Curious at Your Core
- Act Like an Owner
- Empower Employees
- Deliver Best-in-Class Client Experiences
- Achieve More Together
We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and provides the opportunity to develop innovative solutions to complex problems. As we get set for take off the growth opportunities within the organization are constantly expanding. You will be surrounded by some of the best talent in the industry who will want to learn from you too. Come join us!
The base salary range for this role is $165000 to $242000. The starting salary will be determined based on job-related knowledge skills experience and market location. We strive for both market alignment and internal equity when determining addition to base salary our total rewards package includes a discretionary bonus equity awards and a comprehensive benefits program (all based on eligibility).
What We Offer
The range weve posted represents the typical compensation range for this role. To determine actual compensation we review the market rate for each candidate which can include a variety of factors. These include qualifications experience interview performance and location.
In addition to a competitive salary we offer a variety of benefits to support your needs including:
- Medical dental and vision insurance - 100% paid for by CoreWeave
- Company-paid Life Insurance
- Voluntary supplemental life insurance
- Short and long-term disability insurance
- Flexible Spending Account
- Health Savings Account
- Tuition Reimbursement
- Ability to Participate in Employee Stock Purchase Program (ESPP)
- Mental Wellness Benefits through Spring Health
- Family-Forming support provided by Carrot
- Paid Parental Leave
- Flexible full-service childcare support with Kinside
- 401(k) with a generous employer match
- Flexible PTO
- Catered lunch each day in our office and data center locations
- A casual work environment
- A work culture focused on innovative disruption
Our Workplace
While we prioritize a hybrid work environment remote work may be considered for candidates located more than 30 miles from an office based on role requirements for specialized skill sets. New hires will be invited to attend onboarding at one of our hubs within their first month. Teams also gather quarterly to support collaboration
California Consumer Privacy Act - California applicants only
CoreWeave is an equal opportunity employer committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race color religion sex disability age sexual orientation gender identity national origin veteran status or genetic information.
As part of this commitment and consistent with the Americans with Disabilities Act (ADA) CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process unless such accommodation would cause an undue hardship. If reasonable accommodation is needed please contact: .
Export Control Compliance
This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information applicant must either be (A) a U.S. person defined as a (i) U.S. citizen or national (ii) U.S. lawful permanent resident (green card holder) (iii) refugee under 8 U.S.C. 1157 or (iv) asylee under 8 U.S.C. 1158 (B) eligible to access the export controlled information without a required export authorization or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may for legitimate business reasons decline to pursue any export licensing process.
Required Experience:
Senior IC
Key Skills
- Design Engineering
- Corporate Communications
- ABB
- Bpcs
- Application Support
About Company
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