NOC Systems Administrator

Tysons Corner, VA - USA

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

We are looking for a NOC Systems Administrator who thrives in a culture of autonomy and high-impact problem solving. You wont just be watching screens you will be the first line of defense for our infrastructure supporting our 24/7 Network Operations Center (NOC)

If you are looking for a team with a growth mindset that resources you with the technology and training you need to succeed this is your home. You will join a team that values fun banter intellectual stimulation and the freedom to do your job well.

What you will do:

Take ownership of the infrastructure monitoring systems; ensure 100% visibility on system health and accurately categorize alerts to reduce noise and focus on critical events.
Demonstrate the ability to independently triage and mitigate system issues escalating only the most complex events according to operational policies.
Execute routine patching cycles for servers and infrastructure ensuring compliance with organizational security standards and minimizing downtime.
Diagnose and repair faulty hardware within defined SLAs and maintain strict configuration management standards across Linux and Microsoft environments.
Provide high-touch support ensuring customer needs are met with professionalism and technical accuracy.
Design document and continuously improve Standard Operating Procedures (SOPs) to support operational excellence.

What you will accomplish within the fist six months on the job:

Complete NOC Watch Stander training: Finish the roughly 2-month training program including the comprehensive checklist of daily operational activities.
Master the toolkit: Become fully proficient in NOC tools monitoring systems and escalation policies (Zabbix Splunk Element Messenger etc.).
Build the knowledge base: Create update or improve SOPs runbooks or knowledge base articles within Confluence.

Qualifications :

Must Haves:

Must possess an Active Secret Security Clearance.
Proven experience in a help desk NOC or IT operations environment.
Strong critical thinking skills with the ability to communicate technical issues clearly to non-technical stakeholders.
Fundamental exposure to Linux operating systems specifically Ubuntu or CentOS.
Availability: Ability to work On-Site with a varied shift schedule (days/evenings) and travel up to 25% of the time. Your schedule will be 4/10-hour days per week.

Nice to Haves:

Hands-on experience with RHEL CentOS or Ubuntu.
Experience managing Microsoft Server environments.
Familiarity with VMware Proxmox or KVM.
Knowledge of switching routing firewalls and VPNs.
Familiarity with Android MDM and working in secure/classified environments.
Familiarity with Ansible GitLab and AWX.

Additional Information :

Why Youll Love Working Here:

Innovative Environment: Work in a setting where your ideas and expertise are valued.
Collaborative Culture: Be part of a team that supports each other and works toward shared goals.
Career Growth: Opportunities for professional development and career advancement.

Here are some Perks of being a Ridgeliner!

Flexible PTO holidays
Generous 401k match benefit up to 10% with an automatic 3% safe harbor contribution and additional matching based on employee contributions.
Medical (HSA & PPO Plans Available) dental vision disability and life insurance
Employer Contribution to Health Savings Account (HSA)
Learning & Development opportunities
Professional coaching services
Get the technology you want to do your job
We have free daily snacks & drinks

Physical Requirements:

Must be able to remain in a stationary position 50% of the time. The person in this position needs to occasionally move about inside the office
Constantly work with computers and other information technology equipment
The ability to communicate information and ideas in a classroom style format may stand at a podium for long periods of time

We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender gender identity or expression veteran status or any other characteristic protected by law. We are proud to be an equal opportunity workplace.

If you require a reasonable accommodation to apply for a position with Ridgeline International through its online applicant system please contact Ridgelines Talent Management Department at or contact us through e-mail at

Remote Work :

Employment Type :

Full-time

What you will do:

Take ownership of the infrastructure monitoring systems; ensure 100% visibility on system health and accurately categorize alerts to reduce noise and focus on critical events.
Demonstrate the ability to independently triage and mitigate system issues escalating only the most complex events according to operational policies.
Execute routine patching cycles for servers and infrastructure ensuring compliance with organizational security standards and minimizing downtime.
Diagnose and repair faulty hardware within defined SLAs and maintain strict configuration management standards across Linux and Microsoft environments.
Provide high-touch support ensuring customer needs are met with professionalism and technical accuracy.
Design document and continuously improve Standard Operating Procedures (SOPs) to support operational excellence.

What you will accomplish within the fist six months on the job:

Complete NOC Watch Stander training: Finish the roughly 2-month training program including the comprehensive checklist of daily operational activities.
Master the toolkit: Become fully proficient in NOC tools monitoring systems and escalation policies (Zabbix Splunk Element Messenger etc.).
Build the knowledge base: Create update or improve SOPs runbooks or knowledge base articles within Confluence.

Qualifications :

Must Haves:

Must possess an Active Secret Security Clearance.
Proven experience in a help desk NOC or IT operations environment.
Strong critical thinking skills with the ability to communicate technical issues clearly to non-technical stakeholders.
Fundamental exposure to Linux operating systems specifically Ubuntu or CentOS.
Availability: Ability to work On-Site with a varied shift schedule (days/evenings) and travel up to 25% of the time. Your schedule will be 4/10-hour days per week.

Nice to Haves:

Hands-on experience with RHEL CentOS or Ubuntu.
Experience managing Microsoft Server environments.
Familiarity with VMware Proxmox or KVM.
Knowledge of switching routing firewalls and VPNs.
Familiarity with Android MDM and working in secure/classified environments.
Familiarity with Ansible GitLab and AWX.

Additional Information :

Why Youll Love Working Here:

Innovative Environment: Work in a setting where your ideas and expertise are valued.
Collaborative Culture: Be part of a team that supports each other and works toward shared goals.
Career Growth: Opportunities for professional development and career advancement.

Here are some Perks of being a Ridgeliner!

Flexible PTO holidays
Generous 401k match benefit up to 10% with an automatic 3% safe harbor contribution and additional matching based on employee contributions.
Medical (HSA & PPO Plans Available) dental vision disability and life insurance
Employer Contribution to Health Savings Account (HSA)
Learning & Development opportunities
Professional coaching services
Get the technology you want to do your job
We have free daily snacks & drinks

Physical Requirements:

Must be able to remain in a stationary position 50% of the time. The person in this position needs to occasionally move about inside the office
Constantly work with computers and other information technology equipment
The ability to communicate information and ideas in a classroom style format may stand at a podium for long periods of time

Remote Work :

Employment Type :

Full-time

Key Skills

Computer Science
Active Directory
Computer information Technology
PowerShell
OS
Windows
Database
SCCM
Linux
SAN
Troubleshoot
Backup
Setup
Technical Support
UNIX

Apply Now

About Company

Ridgeline International

We're a tech company that was first on the ground in the fight against Ubiquitous Technical Surveillance. We help our government and enterprise customers solve a big problem they sometimes don't even know they have. To become leaders in this space, we've relied heavily on curiosity, c ... View more

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