Ancillaries Performance Coach Goldcar Spain

Job description

To ensure continuous monitoring of Results by Station by RSA by product and by business segment.

To provide constant coaching / training to the Office Managers - One to One process - in order to:

Develop coaching skills in the Office Managers;

Develop sales management knowledge and the identification of business opportunities;

Know how to analyze the actions of the RSAs;

Know how to set weekly forecasts;

Know how to plan daily activities;

Know how to constantly review blueprint actions;

Other actions relevant to the operational activity and to increase the ARPD;

Coaching giving feedback and setting goals and objectives for the Station teams during the station visits;

After each Station visit make a report by email (standard email) and send it to the Country Revenue Manager Area Manager & Office Manager;

Carry out the monitoring of the sales coaching carried out by the Office Managers;

Carry out the biweekly and monthly analysis of each Rental Agent;

Provide sales animation through various activities (example: Internal competition etc.);

Revenue & Performance Coaches will provide local training with the objective to increase and develop the counter sales;

Motivation and security in the sales process in order to respond positively to customer objections;

To do constant coaching and station monitoring;

Coordinate and send all training documentation to the Training manager via email/Drive.

Effective time management with the aim of ensuring that the tasks under your responsibility are completed.

Availability to travel inside the country 90% of working time.

Perform the tasks with a high level of quality with attention to detail and precision.

Skills and experience

Candidate should be able to travel inside the country 90% of working time;

At least 2 years experience

Excel skills;

Medium English level;

Solid knowledge of car rental business preferred;

Leadership ability (preferably with experience);

Flexibility and adaptation to business needs.

Europcar Mobility Group

Europcar Mobility Group is a global mobility player with 75 years of mobility services expertise and a leading position in Europe. We help to change the way you move is what we stand for and brings us together.

We offer to individuals and businesses a wide range of car and van rental services be it for a few hours a few days a week a month or more on-demand or on subscription relying on a fleet of more than 250.000 vehicles equipped with the latest engines including an increasing share of electric vehicles.

Our brands address differentiated needs use cases and expectations: Europcar - a global leader of car rental and light commercial vehicle rental with a premium positioning Goldcar - a frontrunner at providing low-cost car rental services in Europe and Fox-Rent-A-Car one of the main players in the car rental market in the US with a value for money positioning.

Customers satisfaction is at the heart of the Groups ambition and that of our more than 8000 employees everywhere we deliver our mobility solutions thanks to a strong network in over 130 countries.

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