Workers Compensation Program Manager

Greater Purpose and Core Values:
Athleticos Greater Purpose is to empower people inspire hope and transform lives. We accomplish this by providing exceptional progressive and cost-effective fitness performance and rehabilitative services through personalized care that emphasizes education and prevention of future injury. This is accomplished through building on our Core Values of one team understanding our business recognition people-focused accountability continuous innovation and trust and integrity which are the foundation for our unique culture.

Position Summary:
The Workers Compensation Program Manager (WCPM) will serve as the subject matter expert and clinical leader in their state/area in treatment of the injured worker appropriate case progression employer injury prevention solutions job demands analysis ergonomics and post-offer employment testing. This individual will drive consistency and performance to best clinical and operational practices in collaboration with other members of Athleticos Workers Compensation clinical expert community across the country as well as local clinical operations leaders across the area/state. This will be achieved through development and implementation of clinical programs training coaching and mentoring therapists across their state/area. Additionally this individual will apply their clinical expertise through delivery of specialized services for a portion of their time.

Essential Duties and Responsibilities:

The below is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organization and the overall business objectives of the organization.

• Oversee Workers Compensation clinical operations in a specific area/state to include program development people management and development and operational/process development and improvement
• Develop and/or implement clinical programs to enhance service lines or deploy new service lines and ultimately improve the breadth and quality of care delivered by Athletico clinicians
• Deliver and/or oversee training programs to new and tenured therapists across the state/area to expand and/or strengthen the skillset of these therapists as it relates to injury prevention and Workers Compensation treatment services and to broadly deploy best clinical practices
• Existing Workers Compensation service lines with company-wide training programs include work conditioning functional capacity evaluations functional status reports developing and executing an entire plan of care for an injured worker etc.
• Evaluate performance KPIs across the area within regions and of specific clinics to identify opportunities to drive improvement and upskilling of staff to enhance performance through coaching training or clinical auditing
• Where relevant oversee Workers Compensation Specialists who provide specialty clinical services across the state/area; this oversight to include regular performance discussions annual performance appraisals and other managerial responsibilities
• Deliver clinical services and/or patient care on a regular basis; however the frequency and portion of is to be agreed to with clinical operations leadership
• Key services which may be in scope include functional capacity evaluations work conditioning evaluations traditional physical or occupational therapy for Workers Compensation patients etc.
• Perform or oversee those who perform medical necessity audits on Workers Compensation patients
• Support clinical staff as needed in engaging key Workers Compensation stakeholders such as physicians case managers and adjusters to address patient issues
• Support Sales team on business growth opportunities such as building relationships with employers case managers insurance adjusters physicians and attorneys to source new patient volume
• Support clinicians or other staff in developing employer specific services such as post-offer testing early intervention near-site visits etc.

Qualifications:

• Education:
  • Bachelors Masters or Doctorate Degree from an accredited Physical Therapy Occupational Therapy or Athletic Training Program
    
    
• Work Experience:
  • Minimum 4 years experience with acute work rehabilitation and work injury prevention program services required
  • Minimum 3 years management level experience required
    
    
• Certification/Licensure:
  • Current Professional licensure or eligible for license to practice Athletic Training Occupational Therapy or Physical Therapy in the state(s) of responsibility
  • Current CPR certification
    
    
• Knowledge and Technical Skills:
  • Subject matter expertise in the areas of Work Injury Prevention and Work Rehabilitation Program Services required
  • Demonstrated experience creating an environment of inclusion and teamwork among the WC clinician community to foster clinical excellence and outstanding patient care and customer relations
  • Demonstrated ability to consistently communicate a clear understanding of patient/client expectations and adapt as appropriate to exceed their needs
  • Demonstrated ability to motivate develop and mentor staff to optimize their performance
  • Demonstrated ability to clearly organize and effectively convey information

Language Skills:

• Ability to read write and speak English proficiently

Physical Demands:
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.

• Ability to fulfill activities including but not limited to remain stationary for extended periods of time (i.e. while working at a desk) stoop/kneel/crouch travel around the office communicate with others (verbal and written) and use fine motor skills including fine hand manipulation and keyboarding.
• Ability to see at close range distance vision peripheral vision depth perception and the ability to adjust focus
• Occasionally lift and/or move up to 20-25 pounds
• Frequent travel required

Work Environment:

• Consistent with a standard environment noise level is low with little to no extraordinary environmental factors.
• Occasional exposure to industrial settings for injury prevention solutions job demands analysis and ergonomic assessments.

Additional Benefits offered with this full-time position:

• Medical & Rx Dental and Vision (eligibility begins day one of employment)
• NEW FOR 2025 KinderCare Discount
• NEW FOR 2025 Headspace for Friends/Family
• HSA Healthcare FSA Dependent Care FSA
• Progyny Fertility Benefit
• Critical Illness Accident & Hospital Indemnity Insurance
• Company Paid Basic Life / AD&D
• Supplemental Life Insurance (Employee Spouse Child)
• Company Paid Short-Term & Long-Term Disability
• Company Paid Maternity & Parental Leave
• Adoption & Surrogacy Expense Reimbursement
• Legal & Credit Monitoring
• PTO (accruing starts immediately upon hire)
• 6 Major Holidays off plus 2 floating holidays yearly
• Physical Therapy/Occupational Therapy benefits as an employee
• Bereavement Time Off & Resources
• Commuter: Pre-Tax Transit & Parking
• Retirement 401(k) w/ Per-Pay Company Match
• SoFi Financial Wellness Tools & Loan Resources
• HUSK Fitness Resources & Gym Discounts
• Home Auto and Pet Insurance
• Employee Assistance Program (EAP)
• Employee Discount Program
• Plus more! Learn more by checking out Athleticos Benefits Summary and ID&E Benefits.

Athletico provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.

Salaried ranges listed are for full time (40 hour) employees. Additional pay such as incentive GAP overtime and stipends are subject to the rules of each program and may not be available in all locations. Individual base pay depends on various factors in addition to primary work location such as complexity and responsibility of role job duties/requirements and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time.