Court Case Manager 1 (41-3150) Anchorage Customer Service
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Job Location:
Anchorage, AK - USA
Hourly Salary:
USD 24 - 24
Posted on:
15-10-2025
Vacancies:
1 Vacancy
Job Summary
Job Description
The Customer Service Division of the Anchorage Trial Court is accepting applications for a Court Case Manager 1 (salary range 10) to assist the public with a variety of case types and perform case management duties.
* Employees transferring from another State of Alaska agency may receive consideration for an advance step placement.
** Please note that employees working in this job classification will promote to salary range 11 after successful completion of three years of service with the court.The incumbent performs a comprehensive range of court administrative duties both at the front and back of the house. They manage case filings by accepting and reviewing civil small claims and criminal documents opening new cases processing payments and importing cases into OnBase. The role includes routing motions and requests issuing deficiency notices for incomplete filings assigning judges issuing summonses and scheduling court dates. The incumbent also recalls bench warrants handles rescheduling and arraignment assignments receipts various payments balances cash drawers and processes media duplication orders. They assist the public legal professionals and court staff with inquiries file requests and court procedures provide phone support and assist with unclaimed body cases. Additionally they support front office operations during peak times and lunch breaks retrieve files from different locations train co-workers and carry out other duties as assigned by supervisors to ensure efficient court operations and customer service.
What hours will you work
Full-time court employees are currently scheduled to work 37.5 hours per week. The work hours for this position are Monday Friday 8:00 a.m. to 4:30 p.m. with a one-hour lunch break.
Exceptional Benefits for Full-Time EmployeesWe offer a competitive benefits package that includes 12 paid holidaysmedical dental and optional vision coverage and employer-paid life insurance. Employees are enrolled in the Public Employees Retirement System (PERS)and the Alaska Supplemental Annuity Plan (SBS) with access to the Alaska Deferred Compensation Plan.Personal leaveis accrued for vacation illness or personal needs.
Enjoy peace of mind and long-term security while serving your community.
See for additional information.LEGAL RIGHT TO ACCEPT EMPLOYMENT
The States online recruitment system Workplace Alaska requires applicants to certify that they have a legal right to accept employment in the United States. It is the responsibility of the employee to maintain the appropriate documentation to accept or continue legal employment. The State of Alaska does not function as an employer sponsor.
For more information on the Alaska Court System please visit:
For informationabout what state courts do please watch the following short video:
VIDEO: The who what when where and how of state courtsThe Alaska Court System is an EEO employer and proudly promotes diversity.
Minimum Qualifications
Graduation from high school or completion of a General Education Development (GED) certificate AND one year of office clerical experience.
Substitution:
Additional office clerical work experience will substitute for the high school diploma or GED certificate on a month-for-month basis.
Completion of 36 semester credit hours or 48 quarter credit hours of coursework from an accredited college will substitute for the year of required office clerical experience.
Completion of an appropriate vocational training course of study such as legal secretary paralegal or office skills will substitute for the required office clerical experience on a month-for-month basis.
Additional Required Information
This applies to your application submission.
Documents to beAttached to the Application(REQUIRED):- Post-secondary transcripts if using education to meet minimum qualifications.
Documents to be Submitted at the Time of Interview (REQUIRED):
If you are selected to advance to the interview phase of the recruitment process you must provide the following at the time of the interview (if not already attached to your application):- Copies of your most recent (2) performance evaluations if available.
- A list of three (3) professional references who have had supervisory authority over you along with their daytime contact phone numbers and email addresses.
WORK HISTORY
If using work experience not already documented in your application provide the employers name your job title dates of employment and whether full or part-time. Applications will be reviewed to determine if the responses are supported and Minimum Qualifications are clearly met. If they are not the applicant will not advance to the interview and selection phase of the recruitment.
EDUCATION
If post-secondary education is required to meet the Minimum Qualifications you must fill in the Education and Training section of the application. If you have not obtained a degree please indicate the number of credit hours earned in the Degree Obtained field. Copies of academic transcripts will be required at time of interview.
SELECTION PROCEDURE
Applicants will be required to meet the Minimum Qualifications as outlined above. Unfortunately we cannot always interview all applicants. If your application is considered not qualified you will be sent a notice within two weeks after the closing date for this recruitment. If you believe your application was improperly disqualified you may appeal this decision to the Human Resources Director at 820 West 4th Avenue Anchorage AK 99501-2005 within five workdays from the date the notice is mailed to you. Qualified applications will be forwarded to the hiring supervisor.
NEPOTISM REVIEW
To avoid a conflict of interest and the appearance of impropriety applicants who have a spouse close relative and/or regular member of their household employed by the Alaska Court System may not be considered for employment without the approval of the Administrative Director.
BACKGROUND CHECK
A background check will be conducted prior to an employment offer being made. Applicants who have prior convictions that have been set aside under the terms of a suspended imposition of sentence (SIS) may answer no to these questions. If you are not sure if your situation requires disclosure please contact the Human Resources Department at . The Court System reserves the right to confirm all background information.Contact Information
Contact Title: Recruitment
E-Mail:Mailing Address: 820 West 4th Avenue Anchorage AK 99501
Phone Number:
Required Experience:
Manager
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
