We are seeking a highly motivated Data Manager Data Analytics to lead the development governance and delivery of high-quality data and insights across the organization. This role bridges technical expertise and business strategy ensuring data is accurate accessible and actionable for decision-makers.
The ideal candidate is both a strong people manager and a hands-on analytics leader with experience building scalable data processes and translating complex data into meaningful insights.
Key Responsibilities
Lead and manage a team of data analysts and analytics engineers fostering a culture of quality collaboration and continuous improvement
Oversee the design development and maintenance of dashboards reports and analytical models
Partner with stakeholders across departments to understand business needs and deliver data-driven solutions
Establish and enforce data governance data quality standards and best practices
Manage analytics workflows prioritization and project delivery timelines
Ensure consistent definitions metrics and documentation across data assets
Support strategic initiatives by providing advanced analysis trends and insights
Evaluate and implement tools technologies and processes to improve analytics capabilities
Lead and mentor Data and Benchmark Analysts using various intelligent automation utilities
Understand and interpret data formulas and calculations and troubleshooting of variances.
Collaborate enterprise wide to ensure KPIs risk indicators and operational strategies are met.
Provides data-driven updates to leadership regarding customer service results and recommendations.
Work with internal stakeholders and consultants to develop an enhanced risk model for assessing improvement initiatives as well as project planning and prioritization
Assist the Director in developing and managing the assigned budget and resourcing including forecasting and controlling cost.
Identify opportunities to improve Customer Service Delivery implement industry best practices and KPIs.
Qualifications
Bachelors degree in Business Operations or a related field (or equivalent experience).
3 years of experience in data analytics or business intelligence with at least 2 years in a leadership or management role a plus
Strong proficiency in SQL and experience with data visualization tools (e.g. Tableau Power BI Looker)
Experience working with data warehouses and modern data stacks
Solid understanding of data modeling ETL processes and analytics best practices
Proven ability to communicate complex data insights to both technical and non-technical audiences
Strong organizational project management and stakeholder management skills
Nice to Have
Understanding of IT Architecture (SAP is an asset).
Experience with cloud platforms (e.g. AWS Azure GCP)
Familiarity with Python or R for analysis and automation
What We Offer
401k with Company match
Competitive salary and benefits package
Full insurance benefits starting day 1 (health/dental/vision/life)
Collaborative environment with a genuine flexible working policy
Share purchase/match plan
Defined Contribution savings plan
Top Talent Program
Volunteer paid days off
Employee Assistance Program
Achievement fund
Flexible work arrangements
Opportunities for professional growth and leadership development
Collaborative data-driven work environment
We are focused on building a diverse and inclusive workforce. If you are excited about this role and are not certain you meet the all the qualification requirements we encourage you to apply to further investigate the opportunity.
We are an equal opportunity employer and value each persons unique background diversity experiences perspectives and talents. Full participation of all employees in a safe healthy and respectful environment is key to individual and company success. We are committed to fully utilizing the abilities of all of our employees and expect each of our employees to honor this commitment in their daily responsibilities.
We are seeking a highly motivated Data Manager Data Analytics to lead the development governance and delivery of high-quality data and insights across the organization. This role bridges technical expertise and business strategy ensuring data is accurate accessible and actionable for decision-makers...
We are seeking a highly motivated Data Manager Data Analytics to lead the development governance and delivery of high-quality data and insights across the organization. This role bridges technical expertise and business strategy ensuring data is accurate accessible and actionable for decision-makers.
The ideal candidate is both a strong people manager and a hands-on analytics leader with experience building scalable data processes and translating complex data into meaningful insights.
Key Responsibilities
Lead and manage a team of data analysts and analytics engineers fostering a culture of quality collaboration and continuous improvement
Oversee the design development and maintenance of dashboards reports and analytical models
Partner with stakeholders across departments to understand business needs and deliver data-driven solutions
Establish and enforce data governance data quality standards and best practices
Manage analytics workflows prioritization and project delivery timelines
Ensure consistent definitions metrics and documentation across data assets
Support strategic initiatives by providing advanced analysis trends and insights
Evaluate and implement tools technologies and processes to improve analytics capabilities
Lead and mentor Data and Benchmark Analysts using various intelligent automation utilities
Understand and interpret data formulas and calculations and troubleshooting of variances.
Collaborate enterprise wide to ensure KPIs risk indicators and operational strategies are met.
Provides data-driven updates to leadership regarding customer service results and recommendations.
Work with internal stakeholders and consultants to develop an enhanced risk model for assessing improvement initiatives as well as project planning and prioritization
Assist the Director in developing and managing the assigned budget and resourcing including forecasting and controlling cost.
Identify opportunities to improve Customer Service Delivery implement industry best practices and KPIs.
Qualifications
Bachelors degree in Business Operations or a related field (or equivalent experience).
3 years of experience in data analytics or business intelligence with at least 2 years in a leadership or management role a plus
Strong proficiency in SQL and experience with data visualization tools (e.g. Tableau Power BI Looker)
Experience working with data warehouses and modern data stacks
Solid understanding of data modeling ETL processes and analytics best practices
Proven ability to communicate complex data insights to both technical and non-technical audiences
Strong organizational project management and stakeholder management skills
Nice to Have
Understanding of IT Architecture (SAP is an asset).
Experience with cloud platforms (e.g. AWS Azure GCP)
Familiarity with Python or R for analysis and automation
What We Offer
401k with Company match
Competitive salary and benefits package
Full insurance benefits starting day 1 (health/dental/vision/life)
Collaborative environment with a genuine flexible working policy
Share purchase/match plan
Defined Contribution savings plan
Top Talent Program
Volunteer paid days off
Employee Assistance Program
Achievement fund
Flexible work arrangements
Opportunities for professional growth and leadership development
Collaborative data-driven work environment
We are focused on building a diverse and inclusive workforce. If you are excited about this role and are not certain you meet the all the qualification requirements we encourage you to apply to further investigate the opportunity.
We are an equal opportunity employer and value each persons unique background diversity experiences perspectives and talents. Full participation of all employees in a safe healthy and respectful environment is key to individual and company success. We are committed to fully utilizing the abilities of all of our employees and expect each of our employees to honor this commitment in their daily responsibilities.
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