Senior Insights Manager Communication & Content Research 12 Month Fixed Term Contract

Are you passionate about uncovering the stories behind great communication Come join us on a 12-month journey starting 1st January 2026 and running until 31st December 2026 and be part of a high-performing business-savvy team that thrives on creativity collaboration and curiosity!

We offer a hybrid working model Best of Both: three days a week in our London office and up to two days from home. Please note that relocation assistance is not available for this position.

Core Responsibilities

• Lead communication and content consumer research end-to-end from early-stage discovery and quantitative validation to post-launch evaluation.

• Build maintain and evolve research standards across communications and content.

• Drive global communication research projects in partnership with external research agencies.

• Lead as an inspiring leader and expert in world-class impactful communication and content research.

• Encourage and provoke ambitious thinking that leads to groundbreaking creative work.

• Champion guidelines and pilot innovative methodologies to elevate impact.

• Bring external inspiration and emerging trends into our research approach.

• Collaborate within an agile squad partnering closely with the Business Partner for Our LEGO Agency (OLA).

• Track measure and analyse post-campaign performance to continuously improve future communications.

• Identify establish and cultivate relationships with external partners to strengthen global comms effectiveness in collaboration with the GI Masterbrand lead.

• Work closely with Global Insights Business Partners and internal customers as a reliable adaptable and data-driven partner crafting strategies that advance the LEGO brand.

• Actively contribute to the Foundation Center of Excellence research team highlighting outstanding findings in communication and content.

• Network and collaborate across Global Insights squads to embed insights that make a real difference.

• Be a change agent helping to build a world-class insights engine.

Do you have what it takes

• An individual adept at strategic problem solving capable of translating insights into action and transformation.

• Proven experience in a research agency consultancy or insights function within a fast-paced innovative environment.

• Confident working across teams cultures and time zones

• Strong business sense with a passion for connecting insights to commercial impact.

• Skilled at translating business challenges into clear powerful insights journeys.

• Empathetic and collaborative a great teammate with a We Win approach!

• Naturally playful and able to bring a sense of fun and creativity to your work.

• Strong communication and presentation skills with fluent business English.

• A holistic audience-led thinker who can synthesise insights into compelling stories.

• Experience working with toys games or childrens brands is a plus.