Lead Supervisor – Retail Banking, Fixed Supervision Team

Job title: Lead Supervisor Retail Banking Fixed Supervision Team

Division: Supervision Policy & Competition

Department: Retail Banking

• Salary: National (Edinburgh and Leeds) ranging from59100 to 69666 andLondon from64900 to76500(salary offered will be based on skills and experience)

• This role is graded as: Lead Associate - Regulatory

• Your recruitment contact is Cameron Nunn via . Applications must be submitted through our online portal. Applications sent via social media or email will not be accepted.

About the FCA and team

We regulate financial services firms in the UK to keep financial markets fair thriving and effective. By joining us youll play a key part in protecting consumers driving economic growth and shaping the future of UK finance services.

SPC oversees firms and individuals (supervision) creates and reviews the rules by which they operate (policy) and identifies and remedies ineffective competition in markets (competition).

The Retail Banking Directorate oversees supervision and policy for UK retail banking and mortgages driving better outcomes for consumers including those with vulnerabilities - through firm-specific sector-wide and event-driven work with a strong focus on fairness affordability and consumer protection.

Role responsibilities:

• Plan prioritise and allocate proactive and reactive work alongside the Manager to drive clarity momentum and highquality supervisory outcomes across the team

• Lead coach and mentor junior colleagues providing guidance and oversight that builds capability strengthens performance and ensures timely accurate case progression

• Deputise for the Manager when required offering steady leadership that maintains operational continuity and supports assured decisionmaking

• Analyse firms business models strategies and risks using sound judgement to identify potential harms and shape assertive effective supervisory strategies that protect consumers and markets

• Deliver your own priorities while guiding the teams output ensuring both align to the FCAs strategic priorities and enhance overall regulatory effectiveness

• Respond to emerging issues and industry developments forming clear informed views that help internal and external stakeholders navigate complex regulatory challenges

• Collaborate across the Directorate wider FCA and external bodies to build strong inclusive relationships that support joinedup supervision and reinforce the FCAs commitment to diversity and inclusion

• Drive continuous improvement and contribute to wider departmental initiatives identifying sectorwide risks and enhancing processes to deliver better outcomes for consumers and the industry

Skills required:

Minimum:

• Prior experience in identifying consumer harm and developing/implementing supervisory strategies to mitigate risks

• Proven experience in building and managing relationships with stakeholders at all levels including senior management

• Demonstrable experience in managing coaching and developing other team members and effectively delivering work through others

Essential:

• Strong oral and written communication skills for building and maintaining good relationships with stakeholders including engaging with and presenting to senior management

• Strong focus on operational effectiveness as demonstrated by an ability to help organise manage and understand conflicting priorities and allocate work within the team

• Ability to manage complex and large pieces of work with minimal oversight including experience of managing through change and balancing conflicting priorities

• Ability to think critically about the strengths and weaknesses of firms business models strategies and culture to identify relevant risks issues and themes and arrive at appropriate judgements identifying harm and developing/implementing supervisory strategies to mitigate risks

• Strong people skills to build and share understanding relationships with senior management and stakeholders

• Curiosity and motivation to continually learn about and investigate issues and willingness to develop yourself and the team taking on new responsibilities and adopting a flexible and pragmatic approach to your work

• An understanding of FCA supervision including use of interventions/tools risk management and prioritisation approaches

Benefits:

• 25 days annual leave plus bank holidays

• Hybrid model with up to 60% remote work

• Non-contributory pension (812% depending on age) and life assurance at eight times your salary

• Private healthcare with Bupa income protection and 24/7 Employee Assistance

• 35 hours of paid volunteering annually

• A flexible benefits scheme designed around your lifestyle

For a full list of our benefits and our recruitment process as a whole visit our benefits page.

Our Values & Culture

Our colleagues are the key to our success as a regulator. We are committed to fostering a diverse and inclusive culture: one thats free from discrimination and bias celebrates difference and supports colleagues to deliver at their best. We believe that our differences and similarities enable us to be a better organisation one that makes better decisions drives innovation and delivers better regulation.

If you require any adjustments due to a disability or condition your recruiter is here to help - reach out for tailored support.

We welcome diverse working styles and aim to find flexible solutions that suit both the role and individual needs including options like part-time and job sharing where applicable.

Disability Confident: Our Hiring Approach

Were proud to be a Disability Confident Employer and therefore people or individuals with disabilities and long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment cases of high application volumes we may progress applicants whose experience most closely matches the roles key requirements.

Useful Information and Timeline

Timeline:

• Advert Close: Sunday 11th January at 23:59

• CV Review/Shortlist: Tuesday 13th January

• Case Study: w/c 19th January

• First Interview: w/c 2nd February

• Your Recruiter will discuss the process in detail with you during screening for the role therefore please make them aware if you are going to be unavailable for any date during this time.