Manage and carry out reception processes responding to guests requests and complaints with a focus on customer satisfaction.
Handle reservation procedures.
Qualifications :
Graduated from Vocational School or University departments of Tourism and Hospitality
Experienced in Front Office
Strong written and verbal communication skills in English
Proficient in MS Office programs and Opera system
Aiming to continuously improve service quality
Successful in administrative coordination
Enjoys analysis
Result-oriented and proactive
Enjoys problem-solving
Embraces a friendly and smiling service approach
Open to communication
Enjoys working within a team
Able to work in shifts
Respects guest privacy
For male candidates completed military service.
Remote Work :
No
Employment Type :
Full-time
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more