ROLES AND RESPONSIBILITIES:
INTERPERSONAL SAVVY
- Foster the SoulCycle Community and Culture in your studio
- Set the weather in your studio so your team loves to come to work
- Be a hospitality champion that provides exceptional hospitality to riders and staff and inspires their team to uphold high hospitality standards and our core values
- Build and foster relationships in your studio with your instructors and local community
- Acknowledge your teams wins and show gratitude
BUSINESS ACUMEN
- Develop holistic business plans that encompass ridership and retail goals
- Analyze and manage studio profit and loss statements
- Identify and execute opportunities with corporate partnerships and community impact
- Ensure that all company-wide initiatives are executed in your studio
- Develop and execute new rider acquisition and retention plans alongside marketing partner
BUILDING EFFECTIVE TEAMS
- Proactively address your studios hiring needs by identifying your teams strengths and areas of opportunity
- Provide in the moment feedback and coaching to your team when necessary
- Oversee the onboarding training and development of all new ASMs and part-time hires
- Continuously identify and develop high potential employees
- Coach your team on time management and prioritization of tasks/initiatives to ensure all deadlines are met
LEARNING ON THE FLY
- Be an expert on studio specific and company-wide operational procedures and policies
- Seamlessly transition yourself team and studio to new ways of working and processes
- Be open to embrace and manage change within your studio and your team
CREATIVE PROBLEM SOLVING
- Confidently manage conflict in high pressure situations
- Demonstrate a solution oriented mindset and ability to execute within company standards in any situation
- Proactively identify and address difficult situation
Qualifications :
QUALIFICATIONS:
- Must have superior customer service and hospitality skills
- Must be highly organized with the ability to prioritize multiple tasks with tight deadlines
- Strong ability to communicate clearly with team members clients and senior management
- Must be able to work flexible/non-traditional hours including weekends and some holidays
- Personal passion for fitness and/or the SoulCycle brand is required
Pay Transparency: $60k - $69k
Additional Information :
All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.
Remote Work :
No
Employment Type :
Full-time
ROLES AND RESPONSIBILITIES:INTERPERSONAL SAVVYFoster the SoulCycle Community and Culture in your studioSet the weather in your studio so your team loves to come to workBe a hospitality champion that provides exceptional hospitality to riders and staff and inspires their team to uphold high hospitali...
ROLES AND RESPONSIBILITIES:
INTERPERSONAL SAVVY
- Foster the SoulCycle Community and Culture in your studio
- Set the weather in your studio so your team loves to come to work
- Be a hospitality champion that provides exceptional hospitality to riders and staff and inspires their team to uphold high hospitality standards and our core values
- Build and foster relationships in your studio with your instructors and local community
- Acknowledge your teams wins and show gratitude
BUSINESS ACUMEN
- Develop holistic business plans that encompass ridership and retail goals
- Analyze and manage studio profit and loss statements
- Identify and execute opportunities with corporate partnerships and community impact
- Ensure that all company-wide initiatives are executed in your studio
- Develop and execute new rider acquisition and retention plans alongside marketing partner
BUILDING EFFECTIVE TEAMS
- Proactively address your studios hiring needs by identifying your teams strengths and areas of opportunity
- Provide in the moment feedback and coaching to your team when necessary
- Oversee the onboarding training and development of all new ASMs and part-time hires
- Continuously identify and develop high potential employees
- Coach your team on time management and prioritization of tasks/initiatives to ensure all deadlines are met
LEARNING ON THE FLY
- Be an expert on studio specific and company-wide operational procedures and policies
- Seamlessly transition yourself team and studio to new ways of working and processes
- Be open to embrace and manage change within your studio and your team
CREATIVE PROBLEM SOLVING
- Confidently manage conflict in high pressure situations
- Demonstrate a solution oriented mindset and ability to execute within company standards in any situation
- Proactively identify and address difficult situation
Qualifications :
QUALIFICATIONS:
- Must have superior customer service and hospitality skills
- Must be highly organized with the ability to prioritize multiple tasks with tight deadlines
- Strong ability to communicate clearly with team members clients and senior management
- Must be able to work flexible/non-traditional hours including weekends and some holidays
- Personal passion for fitness and/or the SoulCycle brand is required
Pay Transparency: $60k - $69k
Additional Information :
All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.
Remote Work :
No
Employment Type :
Full-time
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