Billing Coordinator
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Job Location:
Louisville, KY - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Our Company
Pharmacy Alternatives
Overview
Join our PharMerica team! Our organization is in high growth mode which means advancement opportunities for individuals who are looking for career progression!
This is a hybrid opportunity. Applicants must reside in or a commutable distance to Louisville KY
Hybrid Schedule MTuTh Fr (remote) W Onsite 8:30 am to 5:00 pm ET
The ideal candidate will have experience in a healthcare billing environment (pharmacy preferred) and be familiar with online claims processing and Medicaid and Medicare billing practices.
We offer:
DailyPay
Flexible schedules
Competitive pay
Health dental vision and life insurance benefits
Company paid STD and LTD
Tuition Assistance
Employee Discount Program
401k
Paid time off
Tuition reimbursement
Our pharmacy group focuses on providing exceptional customer service and meeting the pharmacy needs for hospitals rehabilitation hospitals long-term acute care hospitals and other specialized care centers nationwide. If your passion is service excellence and top-quality care come join our team and apply today!
Responsibilities
- Receives in-bound communications from customers and/or facility personnel documenting real-time call in software tracking log following specific questioning to gather pertinent facts recording situation electronically resolving when applicable or forwarding concerns to appropriate functional area for resolution. Associate will follow-up on all issues and serve as key point of contact to ensure customer satisfaction and positive customer outcome
- Works with other functional areas to resolve customer problems documents problems in system database and notifies appropriate parties of what actions have or need to be taken
- Recognizes deviation and irregularities relating to data processes and system requirements and seeks resolution from originator supervisor or director
- Performs outbound courtesy calls as designated by the business guidelines
- Achieves Call Center metrics
- Maintains the confidentiality of employees and patients/residents demographic and medical information
- Maintains work records and area per department requirements
- Performs other tasks as assigned.
Qualifications
Education/Learning Experience:
- Required: High School Diploma
- Desired: Associates Degree
Work Experience:
- Required: Four years of Call Center Inbound/Outbound Experience
- Desired: Previous healthcare experience preferred; Inside/Outside sales experience
Skills/Knowledge:
- Required: Computer Literacy data entry skills project management skills
Behavior Competencies:
- Required: Must have good oral & written communication skills detail & results orientation problem solving skills and team work
About our Line of Business
Required Experience:
IC
Key Skills
- Revenue Cycle Management
- Athenahealth
- ICD-10
- Management Experience
- Medical Coding
- ICD-9
- Medical Billing
- Budget management
- CPT Coding
- Leadership Experience
- Medicare
- Supervising Experience
About Company
In January 2025, Delta Behavioral Group joined the SpringHealth Behavioral Health & Integrated Care family. Learn about our service offerings.
