Housekeeping Coordinator
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Job Location:
Miami Beach, FL - USA
Monthly Salary:
Not Disclosed
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
JOB OVERVIEW
Under the general guidance of the Director of Housekeeping the Housekeeping Coordinator serves as the central point of communication and organization for the Housekeeping Department ensuring smooth daily operations and exceptional delivery service. This role all leaders of the Housekeeping Department by coordinating room assignments tracking productivity managing guest requests and ensuring all housekeeping touchpoints reflect Delanos standards.
YOUR KEY RESPONSIBILITIES
- Create and distribute daily room assignments for Room Attendants House Attendants and Public Area teams.
- Update room statuses in real time using the hotels PMS/Housekeeping systems.
- Maintain communication between Front Office and Engineering an Housekeeping to ensure seamless guest readiness.
- Support the tracking and reporting of daily productivity room credits and inspections results.
- Receive and dispatch guest requests preferences amenities and special touches with urgency and attention to detail.
- Ensure delivery of VIP amenities turndown notes and special setups in coordination with staff.
- Handle Lost and Found process with accuracy proper documentation and adherence to hotel policy.
- Prepare daily weekly and monthly housekeeping reports including occupancy forecasts staffing needs and inventory usage.
- Asist with scheduling payroll support and attendance tracking for the department.
- Maintain supply logs and coordinate with Purchasing to ensure proper stock levels.
- Support onboarding tasks such as uniform coordination locker assignments and training documentation.
- Ensure all information entered in the PMS system is accurately and timely.
- Flag maintenance issues or room discrepancies to appropriate teams
- Support the Housekeeping leadership team in upholding service standards SOP compliance and cleanliness expectations.
- We recognize we are in the hospitality industry and that may require us to provide lateral service.
- We will on occasion call for each individual on the team to perform various related tasks as needed in the spirit of providing exceptional guest service.
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Hotel Experience
- Taleo
- Hospitality Experience
- Environmental Services
- Laundry
- Cleaning Experience
- Housekeeping Management
- OSHA
- Sanitation
- Team Management
- Leadership Experience
- Supervising Experience
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
