Outlet Manager
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
We are seeking a dynamic and results-driven Outlet Manager to join our team in Mumbai India. As the Outlet Manager you will be responsible for overseeing the daily operations of our food and beverage outlet ensuring exceptional customer service and driving business growth in one of Indias most vibrant cities.
- Manage all aspects of the outlets operations including staff supervision customer service and financial performance
- Develop and implement innovative strategies to enhance guest satisfaction and increase revenue
- Create and maintain high standards of food quality presentation and service
- Recruit train and mentor team members to build a high-performing and motivated staff
- Oversee inventory management cost control and budgeting to maximize profitability
- Ensure compliance with food safety regulations health codes and company policies
- Collaborate with the culinary team to develop innovative menu items and promotional offerings that cater to local tastes and trends
- Analyze sales data and customer feedback to identify trends and areas for improvement
- Resolve customer complaints and concerns promptly and professionally
- Maintain a clean organized and safe work environment for staff and guests
- Coordinate with other departments to ensure seamless operations and guest experiences
- Stay updated on industry trends and implement best practices to maintain a competitive edge in the Mumbai market
Qualifications :
- Minimum of 2 years of experience in F&B management preferably in a luxury property or high-volume outlet
- Bachelors degree in Hospitality Management Business Administration or related field
- Proven track record of driving customer satisfaction and financial performance in the food and beverage industry
- Strong leadership and team-building skills with the ability to motivate and develop staff in a diverse work environment
- Excellent interpersonal and problem-solving abilities with a focus on delivering exceptional customer service
- Highly organized with strong planning and multitasking skills to manage multiple priorities effectively
- Proficient in restaurant management software and point-of-sale systems
- Solid understanding of food and beverage cost control budgeting and financial management
- In-depth knowledge of food safety regulations health codes and Indian labor laws
- Innovative mindset with the ability to create and implement new ideas to drive business growth
- Excellent communication skills both verbal and written with fluency in English and preferably Hindi
- Ability to work in a fast-paced dynamic environment typical of Mumbais hospitality scene
- Familiarity with local food and beverage trends in Mumbai and the ability to incorporate them into the outlets offerings
- Flexible and adaptable to changing priorities and customer needs in a diverse metropolitan setting
- Goal-oriented with a focus on results and continuous improvement in a competitive market
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Sales Experience
- Assistant Manager Experience
- Computer Operation
- Computer Skills
- Financial Acumen
- Mediation Experience
- Windows
- Sales Management
- Leadership Experience
- Supervising Experience
- Retail Management
- Micros POS
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
