Designation - Regional Operations Manager
Location - Chennai
Total Experience 12 - 15 years of experience in handling sales and operations In IFMS industry
Objective of the Job - Lead IFMS Operations for the region
ROLE AND RESPONSIBILITIES
Business Management
Achieve Revenue and G.O.P. for the region as per budget
Strategic Business projections & budgeting
Influence region towards sustainable self-propelling growth track
Stakeholder Management
Ensure client retention of more than 98% by ensuring service quality as
per agreements and by client engagement
People Management
Ensure Safety best practices are rolled out across all sites
Develop and train teams to ensure capability building for business
continuity
Engage and motivate team to ensure maximum productivity and better
output
Governance
Adhere to company Q&A objectives and processes
Ensure statutory compliance is maintained at the desired levels
Preferred Skill Sets Proficient team management skills
Tenacious client engagement capabilities
Fair command on communication and presentations
Desired Qualification Any Graduate (Engineering preferred) with PG