Front of House Manager

Red Ember Recruitment (PTY) Ltd

Job Location:

Cape Town - South Africa

Monthly Salary: ZAR 1500 - 1500

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Red Ember Recruitment on behalf of our client is seeking a Front of House Manager to join an iconic dining destination renowned for its contemporary cuisine vibrant atmosphere and longstanding reputation for excellence.

The successful candidate will play a pivotal role in ensuring an exceptional guest experience and overseeing all front-of-house operations to maintain smooth and professional service delivery.

Key Responsibilities:

Supervise train and motivate the front-of-house team
Maintain and uphold service excellence standards
Professionally greet and engage with guests
Address and resolve guest queries and complaints
Monitor guest satisfaction and implement continuous improvements
Demonstrate strong problem-solving skills and a proactive approach

Requirements

Proven experience as a Front of House Manager or in a similar leadership role within hospitality
Strong leadership communication and interpersonal skills
Ability to remain calm and organized in a fast-paced environment
Professional presentation and excellent attention to detail
Reliable transport and willingness to work evenings weekends and public holidays
Bachelors in hospitality or management (preferred)

Benefits

A supportive and professional work environment
Competitive remuneration
Opportunities for growth within the business

Required Skills:

Front of House Management Team Leadership Guest Relations Conflict Resolution Service Excellence Staff Training Communication and Interpersonal Skills Problem Solving

Required Education:

Strong leadership communication and interpersonal skillsAbility to remain calm and organized in a fast-paced environmentProfessional presentation and excellent attention to detailReliable transport and willingness to work evenings weekends and public holidaysQualification in hospitality or management (preferred)