Front Office Executive

Mumbai Suburban - India

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Key Responsibilities:
Reception Duties:
o Greet visitors and clients professionally and ensure they sign in appropriately
o Answer screen and forward incoming calls taking messages as required
o Direct visitors to the appropriate staff or meeting rooms
o Handle inquiries and provide basic information about the companys services products
or office procedures
o Maintain a welcoming and organized front desk area
Administrative Support:
o Assist with general administrative tasks such as filing data entry and document
preparation
o Help in scheduling meetings booking rooms and managing calendars
o Manage incoming and outgoing mail deliveries and packages
o Assist with preparing meeting agendas notes and documents
o Support in maintaining office supplies ordering items and keeping track of inventory
o Assist with travel arrangements for staff or visitors when necessary
Office Organization:
o Help organize and maintain the offices filing systems (both physical and digital)
o Ensure all office equipment (printers fax machines etc.) is stocked and in working
condition
o Assist with the overall cleanliness and tidiness of the office environment

o Support in the setup of conference rooms and meeting spaces for events or client visits
Customer Service:
o Provide excellent customer service both in person and over the phone
o Respond to queries from staff visitors and customers in a polite and professional
manner
o Assist in resolving minor customer issues or escalate to appropriate staff when
necessary

Learning and Development:
o Participate in training and development activities to gain a deeper understanding of
office management
o Learn to use office software and communication tools (e.g. Microsoft Office Outlook
MS Teams phone systems etc)

Qualifications:
High school diploma or equivalent (required); further education in business administration or a
related field is a plus
Strong interest in learning about office administration customer service and receptionist
duties
Good communication skills both verbal and written
Basic computer skills including familiarity with office software such as Microsoft Outlook MS
Teams etc
Ability to stay organized and manage time effectively in a fast-paced environment
Friendly and professional demeanor with the ability to interact with clients and staff
Willingness to learn new skills and take on increasing responsibility
Prior experience in a customer service or administrative role is a plus