Director of Product, Logistics
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Job Location:
Palo Alto, CA - USA
Monthly Salary:
$ 190000 - 250000
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
OUR STORY
Quince was started to challenge the existing idea that nice things should cost a lot. Our mission was simple: create an item of equal or greater quality than the leading luxury brands and sell them at a much lower price.
OUR VALUES
Customer First. Customer satisfaction is our highest priority.
High Quality. True quality is a combination of premium materials and high production standards that everyone can feel good about.
Essential design. We dont chase trends and we dont sell everything. Were expert curators that find the very best and bring it to you at the lowest prices.
Always a better deal. Through innovation and real price transparency we want to offer the best deal to both our customers and our factory partners.
Environmentally and Socially conscious. Were committed to sustainable materials and sustainable production methods. That means a cleaner environment and fair wages for factory workers.
OUR TEAM AND SUCCESS
Quince is a retail and technology company co-founded by a team that has extensive experience in retail technology and building early stage companies. Youll work with a team of world-class talent from Stanford GSB Google D.E. Shaw Stitch Fix Urban Outfitters Wayfair McKinsey Nike etc.
THE IDEAL CANDIDATE:
The Director of Product Logistics will oversee the end-to-end product vision strategy and execution of our global logistics and fulfillment operations. You will be responsible for the development and optimization of the technology systems ensuring products are delivered to customers efficiently accurately and on time. This leader will define and execute the fulfillment and logistics product roadmap working cross-functionally to ensure timely cost-effective and customer-centric delivery experiences. Key focus areas include inbound logistics (vendor to warehouse) fulfillment within warehouses outbound logistics (warehouse to customer) cross-border movements customs clearance carrier integrations as well as order allocation and network design.
RESPONSIBILITIES:
- Strategy and Vision: Develop and drive the product roadmap for global logistics developing a strategy to support growth improve delivery times reduce costs increase category assortment expand geographies and enhance the customer experience
- Operational Excellence: Build scalable systems for warehouse operations and capacity management order allocation carrier management and delivery experience management to ensure efficient on-time deliveries and great customer experiences
- Platformization & Readiness: Architect logistics products for multi-tenant readiness data isolation permissioning observability and support workflows
- APIs & Developer Experience: Drive public-quality APIs webhooks and SDKs to enable a broader ecosystem of integrations
- Cross-functional Collaboration: This is a pivotal role that will closely collaborate with engineering user experience operations and data science teams to design and deliver world-class logistics solutions
- Team Leadership: Lead the logistics product team and help build the Product team at Quince fostering a culture of innovation
REQUIREMENTS:
- 12 years of experience with at least 8 years in product management and 3 years leading a PM team
- At least 3 years of experience building software that directly supports physical-world operations (e.g. logistics supply chain manufacturing retail operations transportation)
- Proven success in managing end-to-end product development for complex technical and operational systems
- Demonstrated success in defining and launching excellent products
- Strong analytical skills in leveraging data to drive product decisions and improve metrics
- Experience with public API products (authentication versioning webhooks rate limits) and developer documentation/portal
- Familiarity and understanding of the 3PL/carrier ecosystem and cross-border flows including billing and payments
- Excellent communication and presentation skills with the ability to articulate complex ideas to both technical and non-technical stakeholders
- Strong organizational skills and the ability to handle multiple priorities in a fast-paced dynamic environment
We rely on market indicators and consider your specific job family background skills and experience to determine your compensation in the market range. Bonus eligibility varies by role and is determined based on the positions impact and contribution to our strategic goals.
Pay Range
$190000 - $250000 USD
At Quince were dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates Quince emphasizes legitimate recruitment practices. Initial communication is primarily via official Quince email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone in person or through the approved platforms Google Meets or Zoomnever via messaging apps or other calling services. Offers are merit-based communicated verbally and followed up in writing. If personal information is requested to initiate the hiring process rest assured it will be through secure and protected means.
Required Experience:
Director
Key Skills
- Crisis Management
- Marketing
- Public Relations
- Fundraising
- Media Relations
- Constant Contact
- Strategic Planning
- Social Media Management
- Team Management
- Public Speaking
- Wordpress
- Writing Skills
About Company
Quince brings luxury products like Mongolian Cashmere, Italian Leather, Turkish Cotton and Washable Silk to everyone at radically low prices. Shop premium essentials with no middleman.
