Job Purpose: To drive the acquisition of new customers and maximize sales revenue by effectively presenting products/services actively generating and nurturing leads converting leads and ensuring high levels of customer satisfaction.
Key Responsibilities:
- Generating and Nurturing Leads:
- Proactively identify and pursue new sales opportunities through various channels including referrals community engagement and local events.
- Distribute marketing materials and engage in local promotional activities to attract potential customers.
- Capture and qualify lead information accurately in the CRM system for follow-up.
- Follow up diligently on all assigned leads (walk-ins web inquiries phone calls) to move them through the sales pipeline.
- Achieving Sales Targets (Units Sold & Revenue Generated):
- Proactively engage with walk-in customers and follow up on leads to identify their needs and recommend suitable products/services.
- Conduct effective product demonstrations and articulate value propositions to prospective customers.
- Negotiate and close deals to meet or exceed weekly and monthly unit and revenue targets.
- Maintain an in-depth knowledge of the product pricing and promotional offers.
- Customer Conversion:
- Develop and implement effective sales techniques to convert inquiries and leads into successful sales.
- Address customer objections and concerns professionally to move them through the sales funnel.
- Maintain accurate records of customer interactions and conversion outcomes.
- Ensuring Customer Satisfaction:
- Provide excellent pre-sale and post-sale customer service ensuring a positive customer experience.
- Actively solicit and respond to customer feedback (e.g. through quick surveys or ratings).
- Resolve customer queries or escalate issues promptly to ensure customer satisfaction and loyalty.
- Reporting & Administration:
- Accurately record all sales transactions lead sources and customer data.
- Provide regular reports on sales performance conversion rates and customer feedback to the Business Manager.
Qualifications :
2 years of aggressive sales experience selling technology solutions in Kenya.
Additional Information :
Starting salary is Kshs 35000 per month.
Remote Work :
No
Employment Type :
Full-time
Job Purpose: To drive the acquisition of new customers and maximize sales revenue by effectively presenting products/services actively generating and nurturing leads converting leads and ensuring high levels of customer satisfaction.Key Responsibilities:Generating and Nurturing Leads:Proactively ide...
Job Purpose: To drive the acquisition of new customers and maximize sales revenue by effectively presenting products/services actively generating and nurturing leads converting leads and ensuring high levels of customer satisfaction.
Key Responsibilities:
- Generating and Nurturing Leads:
- Proactively identify and pursue new sales opportunities through various channels including referrals community engagement and local events.
- Distribute marketing materials and engage in local promotional activities to attract potential customers.
- Capture and qualify lead information accurately in the CRM system for follow-up.
- Follow up diligently on all assigned leads (walk-ins web inquiries phone calls) to move them through the sales pipeline.
- Achieving Sales Targets (Units Sold & Revenue Generated):
- Proactively engage with walk-in customers and follow up on leads to identify their needs and recommend suitable products/services.
- Conduct effective product demonstrations and articulate value propositions to prospective customers.
- Negotiate and close deals to meet or exceed weekly and monthly unit and revenue targets.
- Maintain an in-depth knowledge of the product pricing and promotional offers.
- Customer Conversion:
- Develop and implement effective sales techniques to convert inquiries and leads into successful sales.
- Address customer objections and concerns professionally to move them through the sales funnel.
- Maintain accurate records of customer interactions and conversion outcomes.
- Ensuring Customer Satisfaction:
- Provide excellent pre-sale and post-sale customer service ensuring a positive customer experience.
- Actively solicit and respond to customer feedback (e.g. through quick surveys or ratings).
- Resolve customer queries or escalate issues promptly to ensure customer satisfaction and loyalty.
- Reporting & Administration:
- Accurately record all sales transactions lead sources and customer data.
- Provide regular reports on sales performance conversion rates and customer feedback to the Business Manager.
Qualifications :
2 years of aggressive sales experience selling technology solutions in Kenya.
Additional Information :
Starting salary is Kshs 35000 per month.
Remote Work :
No
Employment Type :
Full-time
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