Front Office Supervisor
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Job Location:
Warwick Farm - Australia
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
As Front Office Supervisor your key responsibilities will include:
- Setting the tone for exceptional service and supervising the Front Office Team
- Ensuring smooth daily operations in arrivals departures rooming and guest enquiries
- Motivating and leading the team to deliver exceptional customer service
- Assisting Front Office Management in operating a highly proficient department
- Implementing and maintaining brand service standards
- Conducting ongoing training programmes for team members
- Anticipating guests needs and offering recommendations to enhance their stays
- Exploring innovative ways to improve guest experiences
- Collaborating with other departments to maintain a high standard of luxury hospitality
Qualifications :
You are a natural leader who thrives in a team environment and possess strong organisational and time management skills with an impeccable eye for detail.
Experience in the supervision of daily front office operations with a thorough knowledge of reception reservations and cashiering procedures.
Ability to collaborate across all levels of the hotel with department heads and employees. Driving a positive culture for both guests and team members.
Additional Information :
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment a warm and welcoming culture excellent working conditions and to promote the development of all people including those with disabilities.
When applying do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- ENT
- Electronic Security
- Access Control System
- Accounting & Finance
- Cardiac
- Food & Beverage
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
