Service Support Specialist
Share
Job Location:
Cebu City - Philippines
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Department:
Job Summary
We are looking for someone to deal with different tasks assigned for the duration of the shift and provide professional service to the customers.
Key Responsibilities:
- Ensure that all tables are operational without interruptions.
- Handle all real-time incidents on the gaming floors related to the following components of operations: hardware software and connection.
- To fix game irregularities on the tables: Game Presenters mistakes and software issues.
- To prepare shift reports for the Management.
Qualifications :
- Quick thinking and attention to detail.
- Analytical skills and multi-tasking.
- Ability to work under pressure and make decisions in stressful situations.
- Good English skills (both verbal and written).
- Basic PC software knowledge and excellent command of Microsoft Office products in particular.
- High amount of game knowledge will be considered as an advantage.
- Must be able to work shifts (Morning Afternoon Night) in a flexible schedule including weekends and public holidays.
- Bachelor degree in IT or any related courses.
Additional Information :
Salary Package
PHP 30000 - 40000
Benefits:
After completion of the 6-month probationary period:
HMO coverage with 2 free dependents
25 leave credits annually (10 sick leaves and 15 vacation leaves)
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Children Activity
- Access Control
- Human Resources Administration
- Government
- Actuary
- Hydraulics
About Company
Evolution is the worlds leading provider of video-streamed Live Casino solutions, delivering world-class, as real as it gets live dealer gaming to our licensees, which include many of the worlds best-known gaming brands. We broadcast 24/7/365 in more than 15 languages from our br ... View more
