DescriptionJoin us for an exciting opportunity to shape digital experiences and advance your career in design management.
As a Business Management Senior Associate in Design and Customer Experience you will plan and manage digital design workflows ensuring seamless project execution and collaboration across teams. You will drive process improvements and deliver impactful solutions that support our growing digital portfolio.
Job responsibilities
- Oversee and manage a digital product portfolio including project intake assessment resourcing execution and tracking
- Partner with Design Lead Product Owners Tech Leads and Scrum Masters to ensure successful project delivery and reporting
- Facilitate project discussions with multiple design teams and stakeholders
- Collaborate with Digital Design Product and Line-of-Business teams to guide project execution and capacity planning
- Track project milestones update status regularly and produce reports as needed
- Serve as a single point of contact for project status and issue management
- Champion ongoing process improvements within the design team and across the firm
Required qualifications capabilities and skills
- Three years of project or program management experience with digital design or marketing teams
- Understanding of product development lifecycle at scale
- Knowledge of Waterfall and Agile project methodologies
- Experience with Atlassian JIRA and
- Proficiency in Microsoft Office SharePoint and Confluence
- Strong organizational skills coordinating multiple work streams independently
- Excellent written and verbal communication skills
Preferred qualifications capabilities and skills
- Experience in both design studio and large corporate environments
- Demonstrated ability to collaborate cross-functionally and influence outcomes
- Passion for customer-centric design
- Flexibility and adaptability in dynamic team environments
Required Experience:
Senior IC
DescriptionJoin us for an exciting opportunity to shape digital experiences and advance your career in design management.As a Business Management Senior Associate in Design and Customer Experience you will plan and manage digital design workflows ensuring seamless project execution and collaboration...
DescriptionJoin us for an exciting opportunity to shape digital experiences and advance your career in design management.
As a Business Management Senior Associate in Design and Customer Experience you will plan and manage digital design workflows ensuring seamless project execution and collaboration across teams. You will drive process improvements and deliver impactful solutions that support our growing digital portfolio.
Job responsibilities
- Oversee and manage a digital product portfolio including project intake assessment resourcing execution and tracking
- Partner with Design Lead Product Owners Tech Leads and Scrum Masters to ensure successful project delivery and reporting
- Facilitate project discussions with multiple design teams and stakeholders
- Collaborate with Digital Design Product and Line-of-Business teams to guide project execution and capacity planning
- Track project milestones update status regularly and produce reports as needed
- Serve as a single point of contact for project status and issue management
- Champion ongoing process improvements within the design team and across the firm
Required qualifications capabilities and skills
- Three years of project or program management experience with digital design or marketing teams
- Understanding of product development lifecycle at scale
- Knowledge of Waterfall and Agile project methodologies
- Experience with Atlassian JIRA and
- Proficiency in Microsoft Office SharePoint and Confluence
- Strong organizational skills coordinating multiple work streams independently
- Excellent written and verbal communication skills
Preferred qualifications capabilities and skills
- Experience in both design studio and large corporate environments
- Demonstrated ability to collaborate cross-functionally and influence outcomes
- Passion for customer-centric design
- Flexibility and adaptability in dynamic team environments
Required Experience:
Senior IC
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