Associate Operations

Mumbai - India

Monthly Salary: Not Disclosed

Posted on: 12 hours ago

Vacancies: 1 Vacancy

Job Summary

JOB DESCRIPTION: OPERATIONS ASSOCIATE

Job Title: Operations Associate

Location: Mumbai India.

About Us:

At 1% Club were on a mission to build Indias most trusted wealth-tech platform one that doesnt just stop at financial products but brings education advisory and execution together in a way no one else has.

In less than two years weve managed to launch and scale our EdTech vertical secure our RIA SEBI license and build an 8M strong online following of Indias English-speaking middle class.

Weve done all of this with Industry-level low CACs strong brand love and consumer trust while staying profitable.

We are backed by Gruhas a fund by Zerodhas Nikhil Kamath and Puzzolana Groups Abhijeet Pai.

Key Responsibilities:

Data Tabulation and Analysis: Proficient with spreadsheets (Microsoft Excel and Google Sheets) for data organization cleaning and analysis. Comfortable learning new tools such as Metabase and WebEngage for database management/visualization to create interactive dashboards and reports.

CRM Platform Management: Experienced with CRM systems such as Zoho and LeadSquared to manage customer data sales processes marketing automations and team dashboards.

Utility and Marketing Communications: Executes all manual and automated communications via email WhatsApp or SMS using platforms like ListMonk Mailmodo MSG91 AiSensy Gupshup WebEngage etc.

AI Prompting Proficiency: Skilled in crafting effective prompts for AI tools like ChatGPT or Google Gemini to generate communication copies messages and assist with day-to-day tasks.

Webinar Hosting: Hosts online sessions/webinars on Zoom managing backend operations like chat moderation polls Q&A and troubleshooting to enhance audience experience.

Tech Adaptability for Backend Operations: Quick learner of new software and tools to handle backend operations automations and integrations.

Team Collaboration: Communiticates coordinates and collaborates across all teams in the company to resolve their operational issues queries and requirements acting as a central hub.

Operational Strategy: Provides strategic inputs growth ideas and contributions beyond routine tasks. We follow a horizontal hierarchy here and really appreciate that kind of ownership.

Qualifications:

Education: Bachelors degree in a related field.
Experience: Minimum of 2-3 years in an operation or similar role.

Required Skills:

sales & support crmdatatechnical knowlegdedata tabulationcrmdashboardsexceloperationsteam collaborationsas platformbackend knowledge

JOB DESCRIPTION: OPERATIONS ASSOCIATE Job Title: Operations AssociateLocation: Mumbai India.About Us:At 1% Club were on a mission to build Indias most trusted wealth-tech platform one that doesnt just stop at financial products but brings education advisory and execution together in a way no one el...