Key Account Manager

Job Description

About the Company
A global leader in precision laboratory and industrial technologies we deliver innovative reliable and high-performance solutions that support customers in over 140 countries. With a strong international presence we are recognized for advancing research and development in pharmaceuticals chemicals and beyond.

Position Overview
We are seeking a Key Account Manager to drive sales of advanced laboratory solutions within the pharmaceutical and chemical sectors. This consultative sales role leverages value-based selling to provide high-impact solutions that enhance organic synthesis and crystallization process optimization. The role is focused on building and maintaining long-term relationships with major accounts while collaborating closely with technical experts to ensure customer success.

Key Responsibilities

• Leverage CRM tools and data to analyze customer organizations identify opportunities and execute proactive sales strategies

• Develop strong trust-based business partnerships with clients emphasizing value over price

• Manage inquiries from online sources conferences and exhibitions; prepare proposals and close sales

• Deliver product demonstrations technical seminars and customer trainings

• Provide ongoing support for installed systems and organize initiatives to increase utilization

• Represent the company at industry events conferences and exhibitions

• Liaise with global teams and technical centers to address inquiries and exchange information

• Domestic and occasional international travel required

Requirements

• Background in organic synthesis or related experience

• Degree in Chemistry Chemical Engineering or Life Sciences (including technical college graduates)

• B2B sales or other customer-facing experience (e.g. Application Engineer)

• Valid drivers license

• Proficiency in written English

Preferred Qualifications

• Knowledge of drug development processes

• Experience as a chemist or chemical engineer within the pharmaceutical or chemical industries or at research institutes

• Prior experience providing technical or field support for laboratory products

• Familiarity with CRM systems

• Knowledge of data management in organic synthesis or crystallization research

• Conversational English skills