Dutch Speaking Customer Support
Dutch Speaking Customer Support
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Job Description
Customer Support & Backoffice Representative
Location: Porto Portugal
Join a Fast-Growing E-Commerce Support Team
Are you fluent in Dutch and passionate about delivering outstanding customer service Join a dedicated support team working with one of Europes fastest-growing e-commerce platforms. Help users across the continent buy sell and ship second-hand items with ease while gaining valuable international experience.
This role offers the opportunity to work in a dynamic multicultural environment with clear growth potential and strong relocation support.
Why Work in Porto
Porto isnt just a job location its a quality-of-life upgrade. With its historic streets growing tech community and nearby beaches Porto combines cultural charm with a modern lifestyle. The citys international atmosphere makes it easy to feel at home.
What Youll Do
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Respond to customer inquiries via phone email and chat
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Provide clear professional and timely support to users
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Handle backoffice tasks and follow-ups
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Escalate high-priority issues when needed
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Ensure a high standard of customer experience across all interactions
What Were Looking For
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Native or fluent Dutch speaker (C1 or higher)
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Good command of English (B2 or higher)
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Comfortable working shifts between 07:00 and 23:00 including weekends
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Strong communication skills and a customer-focused mindset
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Availability to work on-site in Porto for the first 6 months with hybrid options available afterward
Whats Offered
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Fixed monthly salary of 1740
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Daily meal allowance (approx. 141/month)
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Language bonus included
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Holiday bonus paid twice a year
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Relocation support:
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Reimbursement of flight costs (with second salary)
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Two months of company-arranged accommodation
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Full assistance with legal and administrative paperwork
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Opportunities for professional development and career growth within a global organization
Relocation package: 2 months free accommodation and paid flight.
Employment Type
Full Time
