Dutch Speaking Customer Support
Share
Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Customer Support & Backoffice Representative
Location: Porto Portugal
Join a Fast-Growing E-Commerce Support Team
Are you fluent in Dutch and passionate about delivering outstanding customer service Join a dedicated support team working with one of Europes fastest-growing e-commerce platforms. Help users across the continent buy sell and ship second-hand items with ease while gaining valuable international experience.
This role offers the opportunity to work in a dynamic multicultural environment with clear growth potential and strong relocation support.
Why Work in Porto
Porto isnt just a job location its a quality-of-life upgrade. With its historic streets growing tech community and nearby beaches Porto combines cultural charm with a modern lifestyle. The citys international atmosphere makes it easy to feel at home.
What Youll Do
-
Respond to customer inquiries via phone email and chat
-
Provide clear professional and timely support to users
-
Handle backoffice tasks and follow-ups
-
Escalate high-priority issues when needed
-
Ensure a high standard of customer experience across all interactions
What Were Looking For
-
Native or fluent Dutch speaker (C1 or higher)
-
Good command of English (B2 or higher)
-
Comfortable working shifts between 07:00 and 23:00 including weekends
-
Strong communication skills and a customer-focused mindset
-
Availability to work on-site in Porto for the first 6 months with hybrid options available afterward
Whats Offered
-
Fixed monthly salary of 1740
-
Daily meal allowance (approx. 141/month)
-
Language bonus included
-
Holiday bonus paid twice a year
-
Relocation support:
-
Reimbursement of flight costs (with second salary)
-
Two months of company-arranged accommodation
-
Full assistance with legal and administrative paperwork
-
-
Opportunities for professional development and career growth within a global organization
Relocation package: 2 months free accommodation and paid flight.
Key Skills
- Design Engineering
- Baan
- Customer Service
- Fund Management
- ABAP
- Elevator
